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July 2023 by The Pro bowler
On 6/14/2023 . I walked in to the store to pay my bill. My bill was $132 gave the associate $140 dollars in cash. I asked the associate for a recipe and I was told that I would just receive a text message. The text message came 2 hours later saying I only paid $60. If you go to pay your bill please use a card. I don't want them to still your money like they stole my money.
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June 2023 by Linda Page
I paid my bill, however I find at each of the Metro stores I have visited, they have a huge staff turn over. What's with the $5 fee. Then they charge you for using your credit card. I know the one on the 7500 block of Haverford avenue charges for using a credit card. Otherwise the bill was paid, just a different cashier.
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June 2023 by Benny Ramírez
good customer serviceWhat I don't like is that when I go to pay my cell phone they don't even have change and I have to find where to get
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January 2021 by Andre Farmer
Great, the manager was awesome answered my questions and solved all my problems in a nice and timely manner...
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December 2020 by Melica Monyoukaye
My husband and I normally pay our bill on the app. This day he decided to go into this location and pay by cash. When he arrived at my office to pick me up , he stated that he had paid the bill. I told him that was very odd because our phones normally received verification text confirming payments. Not to mention that day I extended our bill for 72 hours to give him time to get to the store . Well we wake up 72hours later... As I had suspected... we still owe a bill and our phones are shut off. What happened to our money? Why are our phones off? This is a horrible store. We will definitely never recommend this place for paying in person to anyone!
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May 2020 by Abbie
I went to update my account this morning and was met by an impatient, abrasive and unapologetically rude manager. My account was not updated properly and my billing issue was not resolved or addressed. Very disappointed by the level of service to my community.
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September 2019 by Abbie Allen
I went to update my account this morning and was met by an impatient, abrasive and unapologetically rude manager. My account was not updated properly and my billing issue was not resolved or addressed. Very disappointed by the level of service to my community.
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August 2019 by Mykhul Traxxz
Good folks... They work with you to ensure the best deal possible!!! This is my go to metro store! Tell'em Mr. Traxxz sent ya!
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May 2019 by Muhammad Aliyu
Very courteous and kind and helpful
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January 2019 by Rain Showers
Never open on time very inconvenient better staff asap
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December 2018 by Danny Tran
Useless.....
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June 2018 by Brenda Maldonado
They were unable too help me with transferring my numbers contacts over and not enough ppl helping and ppl became irate
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November 2017 by Niaz Ali
I went to upgrade my phone it was super easy plus the guys in there are very friendly.
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October 2017 by Joanne Nelson
That the phone I have work and fix my budget.,😎
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July 2017 by R. Lee Experience
Good Direct Service & Very Helpful.
