Macy's is a well-known department store with a long history dating back to 1858. It operates over 740 stores across the country and also offers online shopping. The Macy's at Rogue Valley Mall features a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. In addition to clothing and shoes, the store offers housewares, gifts, and furniture in select locations. Customers generally enjoy shopping at Macy's, citing good product finds and helpful staff. One shopper appreciated a helpful employee in the men's section who was patient and attentive while helping find a suit for a teenage son. Others enjoy the store's nostalgic feel, especially those who have been shopping there for years. Some customers are excited about upcoming renovations and improvements, hoping that updated interiors will enhance their shopping experience. However, experiences with service vary. While some customers received friendly and efficient assistance, others encountered issues like long wait times due to third-party vendors and store staff being on break or rude. One shopper was frustrated by a lengthy return process involving third-party vendors, and another experienced unprofessional behavior from staff, though others noted that certain employees went above and beyond to help. Overall, Macy's remains a popular shopping destination with a mix of positive and challenging experiences.
