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January 2024 by Gail F.
I would like to commend Karen in the jewelry department at the center city Macy's. She intuitively knew that I was looking for something, and offered her help. Once I selected my purchases, she helped me with the gifts I purchased, provided gift boxes and gift receipts, and was just so nice during the process.Karen should be rewarded for her above and beyond service!!Thank you, Karen for your kindness.
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January 2024 by Retna S.
During Christmas time, definitely check out the Christmas light show and Christmas Story
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December 2023 by Shon K.
This Macy's is amazing, beautiful store in a historic building in Philly.I need a piece of luggage and went into Macy's, I was blown away by the architecture in this multi story building as wel as the grand organ they have in there that is played twice a day. Store is very shippable and the staff do a good job keeping i clean and organized. Friendly team working here also.We're I to return to Philly, I would go back.
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December 2023 by Miche
Such an exceedingly wonderful proper department store.And such an exceedingly wonderful Christmas tradition .... The holiday light show! Absolutely charming. It's wonderful to shop in this fine store and appreciate its history in Philadelphia among other cities. The eagle statue is a special meeting place . A beautiful sculpture & it's right near the shoe department ! So much to enjoy. Very precious sight to see.
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December 2023 by Tom K.
Absolutely sad how far downhill this once treasured landmark has gone. I went with my grandchildren to the Christmas lightshow, which was shockingly, sparsely attended, then was accosted by a young security for leaning against a column, (I'm 67, arthritic and just over cancer surgery) He either hates his job, or hated me..We then went to an empty Dickens Village, another underwhelming experience...the "staff" were miserable, unhelpful, and downright hostile. Obviously, the entire store hates their jobs...oh BTW, there were 2 shoplifters apprehended and one who got away, in the 45 minutes we were in this hellhole. Welcome to Philadelphia 2023, Merry Christmas!
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November 2023 by Sonya Rose
Small, limited selection of items, however, the staff is very helpful! I ended up with a child's XL and it was perfect.
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November 2023 by Melissa D.
Beverly was awesome today. She knew exactly what I needed and accommodated me graciously. Thank you kindly Beverly.
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June 2023 by Kristen S.
Every day at 5:30 come here to listen to the worlds oldest pipe organ. Its pretty amazing!!
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April 2023 by Ethan S.
Needed some casual clothes as well as a simple suit that I was planning on tailoring to fit me best. The store is messy and feels more like a thrift shop, the selection is limited for how big both the location and Macy's as a company is, and the prices were either reasonable or a ripoff. $300 for a suit from Macy's is like getting a good deal for a used mattress. Just don't do it.The place has certainly gone down hill, but if you're in the area and like to shop, im sure you could find something that might suit your fancy. Definitely check out other shops before buying straight away from here though.
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February 2023 by J.L Marinez
Authentic New Era hat $30 ... definitely cming back ..
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December 2022 by Alexander P.
Good for mens essentials (socks, belts, etc.) Safe parking underneath with elevator that opens directly into the store.
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December 2022 by Famously A.
Welcome to the "Fake" woman's beauty department served up by the latest "Bot" of a women. Yes, Macy's is the "Twitter" of bots, censorships, etc. Warning, don't be fooled, adult only content. Purchased handbags online, sent wrong color twice, had to return them. Only employees are @return desk, placed my smartphone down to show them the receipt photo on my smartphone, put the bag in the trash can next to the counter (only employees at this point) and my smartphone was stolen. Warning: don't be fooled by the "Fake" men and woman serving you. Just like Twitter, Macy's wants a new CEO who won't exposed their censorship of the truth about their "Fake" people. If Macy's can't take the heat stay out of the kitchen. If your a Prince looking for a Princess to fit the perfect shoe, you won't find her here. Macy's women's shoe size begin at "Bigfoot" to fit their 'fake bots' of 'women."
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November 2022 by Joel R.
I was there trying to buy something and they messed me up so bad I don't know how but they shut my credit card off because of fraud. Still a mess as far as I'm concerned. When I went back to ask some questions she was so rude. Very frustrating to say the least. I use to love that store no more I guess
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November 2022 by Steven W.
Had to visit this classic Macys in Philly, in an old school building that looks like a church! They decorated with some holiday decor which brighten the place. Although I felt the men section was lackluster.
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October 2022 by Gin Y.
Let me preface this by stating that this review is just for the Wanamaker organ. Macy's is housed in the Wanamaker building, which is a designated historical building. The Wanamaker organ is the largest fully functioning pipe organ in the world. It plays daily at noon from Monday through Saturday. The music playing from this organ was very soothing and holiday like. I saw one lady closed her eyes while listening to the music play. The pipe organ played for almost an hour. It was great to have a free concert right inside of Macy's. If you want to see it from the first level, just come to the women's shoe section. There's also a grand eagle statue on the first floor as well. You can also see the organ pretty well on the second and third floors. Plus, you can see the person playing the Wanamaker organ from the upper levels. If you want to do some shopping at Macy's and enjoy a lovely concert, come here at noon to get your fix.