-
July 2023 by Chin Fung So
Repair was quick and good quality. Quote is fair and honest. Will definitely come back, five stars ?
-
June 2023 by Phil Walton
I had a wonderful experience with Lei's Auto! I needed new wheel bearings on a car, and Lei's Auto did it for way less money than it cost me in the past on a similar vehicle. ?
-
June 2023 by Jeri Coleman
I've been going to Lei's Auto since 2004 and I've always gotten good care.
-
May 2023 by sarah a.
Have been going to Lei's for a long time. They are always done when they say they will be, as far as I have ever experienced they recommend the necessary repairs but don't add stuff on, and they usually end up doing it for a bit cheaper than other quotes I've gotten. Just trustworthy and very pleasant to work with. It's a bit further for me now that they've moved over to Lancaster Ave and at first I thought I'd just go somewhere closer but I learned my lesson quickly!
-
March 2023 by David T.
I called needing service on brakes and rotors with quick turnaround. They told me to bring my car right over. All dealt with at a reasonable price. Nice folks and will def be back. Hoping it can be our new go-to place.
-
February 2023 by Hon
Over a decade of getting service from these guys. They're down to earth and willing to talk over options. If you're a little tight in the budget, they'll be more than happy to discuss used parts, postponing less urgent repairs, etc. Not only that, but they'll recommend when to repair/replace in pairs/sets. And they'll let you know if they're not sure a certain repair will fix your issue.Update: So Lei has brought on a partner, M.T., who I don't know very well. The technicians and staff seem to provide the same level of service I've come to expect, so good, so far. They have moved locations, so it is a bit out of the way. I have yet to have a genuinely bad experience with them having gone thru a couple of vehicles recently, so still recommend them as one of my most trusted businesses.
-
February 2023 by Gavin
Decided to revise what i wrote, so more ppl would see and avoid this shop.I bought a car with aftermarket rims, my rims cracked, and i called lei's as ive been going to them for years, when i called i asked if they could put these rims on that i just got, he told me yes, they could put the rims on. When i brought them, he had me heck to make sure they werrent damaged and were the right size, but with the rims still on the car you cant check the bolt pattern, since he tells me i still have to pay if they dont fit, i figure theyd check the bolt pattern, and try to ask to double check but wouldnt let me, they mounted the tires on the new rims, and tried to mount them amd realized the bolt pattern was wrong. Since these are new they cant be returned after being mounted, so i still had to pay them even tho theyncouldnt check before they mounted and ruined the new part, and has the nerve tp tell me to my face, " hind sight is 2020, and they dont like to do these, bc of this" when i couldve took it to a shop that would, bc they only care about the money they get from you, they will tell you they can do something and leave you with trash fittment, if you have a nice car, DO NOT BRING IT HERE, THEY WILL DESTROY IT, SMILE AND HAND YOU A BILL.
-
February 2023 by Alex Herman
These people quoted a friend of mine $2800 to do a couple shocks, brake pads and rotors, idler arm, and two front tires, and front swaybar links on a 2003 chevy astro van. Even accounting for a 40-50% markup on parts, and generous labor allowance, this is highway robbery. Max this should cost anyone for this work is $1500. Run away from these pricr gouging scammers.
-
January 2023 by christopher eaton
I take my vehicle to Lei's because I know they are going to do the work rightServices: Engine repair
-
September 2022 by Yvonne S.
They worked on my truck and they did an excellent job they work in the tires ( bearing)... the truck was making a loud noise... now it's running great
-
June 2022 by Bj L.
This was everyone's go to auto shop years back when it was the original Lei's Auto. Since the management changed, it's a total mess - unprofessional, unreliable and ready to scam anyone who walks into their door. Don't waste your time here or it'll be another headache.
-
June 2022 by JiabeiāSa Lin
Update: I got my power window fixed at Ramsey's at Drexel Hill for 430$. Turns out I was right that the motor for the power window was not broken. Lei's mechanics insisted that both motors and adaptor were broken when I dropped my car. I told him that the motor really sounded fine to me, and I heard the adaptor cracked at the moment of incident. However, I always chose to believe the experts and left my car with them. Tuned out, not all mechanics can be called 'experts", and for a wrong diagnose that 'the expert' came up within 30 second, it's worth 45$. I am glad that was my only lost besides my time to Lei's. They could totally rip off more as 430$ comparing to 1000$, was quite a difference.Previous post: Not honest people, not recommended. I dropped by Lei's Auto and told them that my power window was broken. I wanted to know how much it would cost me. At the time, they were about to close, so I said I could drop by next day. The guy strongly suggested me to leave my car there so that they could work on it first thing in the morning. Given we are both Chinese, I believed him. So I left my car there, and asked him not to work on it until he gave me a quote. The next day I didn't hear back from them, so I called. They told me it would cost more than 1000$ to fix the window. I think it's too expensive and want to figure out something else. However, when I went to pick up my car, Lei's insisted on charging me 45$ for mechanical inspection. I didn't think it was fair, but as a lady who wants her car back, I had no choice but pay the 45$. No one informed me that leaving my car there will cost me 45$. In fact, I think they set me up for this. Once again, not honest people, not recommended.
-
March 2022 by Kip Leitner
I've been going to Lei's for 20 years. I am an engineer. When I was younger, I took cars apart for fun and to save money. These Lei's Auto guys in general know what they are doing and are in the top 10% of auto repair places in terms of knowing how to diagnose problems and fixing them at a reasonable price. Mr. Lei sets the tone for this place -- do it right, do it quickly, be smart. Learn. Do. Engage. Straight talk with customer. The people here who say "they do free work on stuff" are correct. Here's an example. I have a 2001 Toyota Corolla with stick I love to drive. They replaced the entire brakeline system (rusted out). Now, perfect brakes. I pull out of the place at 5:30 and headlight is out. I drive back into the entrance and explain. Within 3 minutes, there are three guys working on the problem, they take the front covers and light assembly out with special know-how and tools. They find some connector that needs shining up a little. Ten minutes later. Light is on. I drive out of the place. That was a year ago. If you have some sort of crazy problem on your 2019 Mercedes Benz climate control system, maybe not the place for special cars. But for regular cars with regular type problems, this is your place. American can-do attitude from the old school.Services: Auto engine diagnostic
-
January 2022 by Rodney Howard
I had body work done last year and it took several weeks to fix my car. I took my car back there to get the body work finished and to get it inspected.
-
November 2021 by Charles King
satisfied customer, service was very helpful and reasonable priced
