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October 2023 by Alexandra Dericks
I recently had an extremely disappointing experience at Lather Hair salon, and I feel compelled to share my dissatisfaction with others. My visit to the salon was with Fern and was nothing short of a nightmare.To begin with, during the blowout, Fern managed to burn my head not once, but multiple times, despite the fact I told her she was burning me. It was an uncomfortable and painful experience, and I expected a skilled stylist to avoid such mishaps. The end result was equally appalling - my hair turned out flat and felt like straw. It was as far from the luscious, voluminous blowout I had envisioned as one could imagine.I had initially gone in for blonde highlights and expected a transformation. To my dismay, after a staggering FIVE HOURS in the salon chair, my hair looked no more blonde than when I first walked in. The entire process was excruciatingly long, and the lackluster results were nothing short of infuriating.To add insult to injury, the haircut Fern provided was a disaster. It was choppy and uneven, completely failing to meet my expectations. I left the salon feeling disheartened and frustrated by the overall outcome of my visit.Given the multiple issues I encountered, I decided to reach out to the salon manager to express my grievances. While they initially offered to rectify the situation, my attempts to reschedule due to valid reasons, first because of the COVID-19 pandemic and later due to a scheduling error related to an out-of-state wedding, were met with resistance. The manager refused to accommodate my rescheduling requests and eventually stopped responding to my emails altogether.While I respect the value of a business's time and the challenges they may face, I cannot overlook the unprofessional behavior I encountered during my interactions with the salon. My experience with Fern and the salon management left me thoroughly unsatisfied and disappointed. It is disheartening to see such a lack of accountability and customer service from a business that should prioritize its clients' happiness and satisfaction. I strongly advise others to think twice before considering this salon for their hair care needs.DO NOT GO HERE, or at least not with Fern.
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October 2023 by maria diaz
Kristin was an angel! Super professional, clean, and welcoming environment. Kristin worked with me to figure out what exactly I wanted and achieved it perfectly. 10/10!
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September 2023 by Amalia Tsiongas
Thank you to Cynthia who looked at my reference pictures, asked all the right questions, and came up with a game plan to create a haircut I would be happy with. I would definitely trust Cynthia with my hair again.Service: Haircut
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August 2023 by Margaret Heberle
I usually don't write reviews, but I had such a great experience at Lather that I have to. Stephanie took her time listening to me and was so intentional cutting and styling my hair. I could tell she really cares about what she does and it made me feel very comfortable and special. The whole salon has a great vibe. And, my hair looks great! I will definitely be going back and recommending it to friends.
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August 2023 by Grace Coffey
Both my kids saw Kristin, and it was such a great experience. She really listened to what my teenage son wanted and did a perfect cut.When we left the toddler said “Mom, that was amazing!”
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June 2023 by Tyson Jackson
Devin is amazing! I decided to let my hair grow out and she's been instrumental in my success. Great place with amazing staff!
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May 2023 by Michelle Mullany
I had a great experience. I just moved to the neighborhood and was on the lookout for a new salon. I figured I would have to try a few places before finding "my place" but I hit a homerun on my first visit! Cynthia met with me, took her time, really listened to me, and my hair looked amazing, all while having fun and some great conversation! I have been fortunate to live in cities all over the world and this salon definitely in one of the best! Thank you!Services: Curly hair
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May 2023 by cassidy
feels so comfy and upscale yet down to earth. the employees are friendly, welcoming, and cool. prices are also very fair for the quality and professionalism you get! the design of the space is thoughtful and stylish. no complaints, it’s the best!
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March 2023 by Briana Louise Farina
Hannah just gave me a baby belly facial! It was exactly what I needed at 35 weeks pregnant. A scrub on the tummy and a hand and foot massage.I've been going to Hannah for years now for my eye brows and facials too, she's the best!Services: Eyebrow shaping
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February 2023 by Christen Sanderson
I have wavy to curly hair and Miji has educated me so much on how to take care of my hair and it’s texture. I’ve never had a stylist who was so thorough on how to care for my texture. The way she cuts my hair allows for the curls and waves to fall beautifully. I’m so happy you have Miji at your salon! ? such a talented and beautiful person to have on your team!
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February 2023 by Matthew Demaris
Warm and friendly salon. Nicole did a great job cutting my hair and the staff overall were terrific!
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January 2023 by K K.
I've been going to Lather now for 2 years and I love it here! Kristin is my stylist and I can't thank her enough for the amazing color correction she provided after I'd been dying my hair myself during the COVID lock downs. She brought my hair back to life even though it was damaged and not in the greatest of shape. Ever since then, I've been doing different colors and styles and it always comes out amazing. She's an awesome colorist who provides realistic and thoughtful recommendations. She will definitely let you know what's possible, give reasonable game plans, and will tell you honestly what will look good, etc. She also always gives me a cut that looks just like the photos I bring in as inspo (which we all know is not always the case). The front desk staff are great as well. Whenever I've interacted with them they have always been courteous, prompt, and helpful. Lather also uses an online system that makes scheduling quick and easy. There are automated reminders that make remembering your appointment a breeze. There's no one else I'd trust with my hair in Philly and highly recommend Kristin at Lather.
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December 2022 by Rosy B
It was my first visit and very satisfied with the services provided. My hair stylist, Miji, was very professional, a good listener, and a great stylist. I really loved the hair cut and coloring. Her pick of color shade was fresh and perfectly suited me. She was patient and friendly and I would definitely recommend Miji and Lather beauty salon , if you are in Philadelphia area. ThanksServices: Haircut
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November 2022 by Jazlynn J.
Had an appointment today with Cynthia and she was absolutely amazing! I am in LOVE with my hair!! The whole place is clean and super cute and they all make you feel so comfortable. I will definitely be returning:))
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October 2022 by Megan Rooney
On the recommendation of a fellow curly-headed friend, I tried Dena's hair cutting services in Oct. 2017. I cannot imagine going anywhere else. The salon is welcoming, the staff are friendly and knowledgeable, and Dena is - hands down - an artist with hair. Add in that the salon's committed to the promotion and advancement of their employments and to sustainably sourced products and it's just a marvelous experience. Easily accessible via public transit is an extra star, too. These folks are magnificent and I will keep going to them as long as I live in Philly and they're in business. Go to them!Services: Hairstyling
