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November 2023 by Kirk Dodd
Nicole was the one who helped me with everything. She did a great job. She was knowledgeable. She made me feel really comfortable that everything would work out and it did. Everything went smoothly there they even had a rental car ready for me when I got there. They did a great job on my vehicle. I hope I am never in an accident again, but if I am, I definitely would go back. When you find a place that you can trust, especially with vehicles it’s important and I can’t stress enough how much you would be satisfied going there. Ask for Nicole and you will be set up and ready to go in no time.
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November 2023 by Gregory Hammond
Customer service is excellent. Kept you informed throughout the whole process and not just through emails. Phone calls were made to make sure there was no confusion about what was going on with your vehicle. Ms. Nicole's customer service is OUTSTANDING. She was very very helpful throughout.
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November 2023 by Melanin
GREAT experience here with Caliber Collision! Wish I could give more stars! They made this experience with them so smooth and easy during such a difficult time. Great team who were very helpful! Thanks again !
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November 2023 by Laurie Miller
I had my vehicle fixed at caliber collision and dealing with Nicole as my contact was seamless. I was kept up to date constantly and she made this process so much less stressful. I am so glad I chose them. My vehicle looks brand new! I highly recommend caliber collision and Nicole!Services: Steering & suspension repair
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October 2023 by Melissa Oldfield
I had the pleasure of dealing with Nicole. She was absolutely amazing and helpful. She made me feel very welcome and explained everything to me and kept me up to date. Thank you so much for your hard work Nicole
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October 2023 by Karim Abdelfatah
The best customer service and body shop I have dealt with in years. Accuracy in work, accurate answers, and exceptional treatment. Everyone who works there was wonderful and cooperative from the first minute. I had a lot of damage to my car, and yet the work only took one week. I did not expect that. But they were excellent. I would like to thank Nicole especially for her amazing work, her elegant way of dealing from the first day, and her keen interest in ensuring that everything is as I want. Thank you, Nicole, for everything. You are always the best.
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October 2023 by Richard Slaughter
Service from the start was exceptional! Every single one of the staff was friendly and caring. The front office, bathroom, waiting area, coffee/popcorn area, work stations were clean and organized. That made me comfortable leaving my vehicle in their hands. My car never looked better! Repairs done correctly and very clean!
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September 2023 by Laya Thomas
I dont know much about cars or getting it fixed but this place makes everything easy for you. They’re transparent, quick and professional here. May the Lord continue to bless this place.
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September 2023 by Ray Price
My adjuster Nicole was simply the best ! Very polite and knowledgeable. She delivered on everything that she promised. Her communication and professionalism was top notch. Plus the quality of work was great. They took excellent car of me and my truckServices: Painting
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August 2023 by Chris Sheridan
Thanks Nicole at Caliber on Byberry. Her customer service was great and she went above and beyond to keep me posted on the progress of my vehicle. But I also feel the work was rushed and my vehicle was not properly put back together. As per the photos the gaps in the fender and hood line my hood does not shut all the way properly and is difficult to open. So I’m giving only 3 stars.
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August 2023 by Wayne K.
Excellent service & quality job ,very good communication, repaired before estimated time..
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August 2023 by Datera Tucker
Caliber Collision helped me through my very first car accident! I am giving such a huge thanks to Nicole, Angela, and the rest of the Caliber Collision team that worked on my car. My car looks amazing! The repairs were done in less than two weeks, and the hospitality was so great. Highly recommend going to Caliber Collision for all repairs!!!
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August 2023 by Ben Reilly
Got in to a fender bender and my insurance recommended me here. Front desk was extremely nice and even took it upon herself to call Enterprise for me while I dropped my car off. The gentleman who I spoke with 'Ades', was beyond awesome. He answered all my questions and concerns. Customer service here is top notche. Below is pictures right back bumber before and after my vehicle was completed.No one ever plans to get in to an accident, but if it does happen again, best believe I'm coming back.
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August 2023 by Tyra Tucker
I had the pleasure of going to Caliber collision on Byberry road this morning and was greeted with such professionalism and a stress free environment. I appreciate there service and uplift encouragement from Angel Boyrie. Also to the patient gentleman who tended to my car to provide the estimate. I will update with his name when I return. Also the ambiance of the waiting room was comforting also.
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August 2023 by Debra Cushine
The woman I dealt with was good- very helpful. They gave us estimate, and final price was only few hundred more, about 2100$ so we decided to submit thru insurance- when I picked up car I paid deductible only and didn’t examine bill cuz I only paid my part- talking to insurance co later & looking carefully at my receipt it was 1000$ higher than final bill, they took my money but submitted whole bill to insurance co- so essentially they got paid from me then entire bill from them also.
