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October 2023 by Erica Lewis
Very well mannered. Very honest and perfersonal love them
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September 2023 by Rhonda Jackson
Friendly, helpful people. Just brought a sectional. Will be back to purchase bedroom furniture.
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September 2023 by Fran Weaver
Whack Customer service....she wasn't very pleasant.
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July 2023 by Jessica Smith
This place is horrible!!! They have no sympathy whatsoever for mistakes they made!! They are SCAMMERS. Whatever you do .. DO NOT shop here!! They need to be shut down ASAP. Everyone there is incompetent
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June 2023 by beautiful “woman” happy
Horrible horrible customer service when you walk in the the 2 girls just look at you because you’re black and the white man think it’s funny when you asked question open his gutter mouth to talk nonsense because a black woman ask question I would never recommended anyone there
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April 2023 by Dominique Rivera
Horrible customer service rep at Rising Sun Location. Part of my order was missing and instead of accommodating such as express service I had to jump Through hoops for my missing piece as if it were MY FAULT that THEY missed a piece of MY furniture that I PAID money to them for. No compassion, no understanding, no care. They wanted to have someone come out and check the furniture to make sure the piece was actually missing which I understand however offered me a day and time that did not work for me and was very far out. Rather than offer next day service and a time that worked for me since it was their mistake. No manager on site to speak to and customer service rep just did not seem to care about the inconvenience they caused me. Overall horrible experience. Do not recommend.
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March 2023 by Maria Pugh
Made me and my whole family feel just a bet awkward with all the stares from the family members on the back sofa in the back of the store. We left and didn't return.
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March 2023 by Nikki L
I Purchased a book shelf head board frame for my 9 year old, and 7 months later the bed is broken beyond repair. The bed was $1600. Jerusalem set it up, and when I contacted Jerusalem, I was told that my purchase was over the 4 month manufactured warranty and the manufacturer no longer makes the bed. And they cannot exchange it for a different bed! Unfortunately Jerusalem says there is nothing else they can do, I’m out of $1600, and have to buy my son a new bed! Bad business and I will never buy here again!
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February 2023 by Robert Feenan
Went in and got a set of bunk beds. They have stuff in stock. You don't have to wait for it to be delivered.
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December 2022 by Buranxdon
Fahed and Alex did a great job delivering and setting up our new furniture and I’d highly recommend them and the store itself!
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December 2022 by Brandon F
Fahed and Alex put the furniture together well and did a great job
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September 2022 by Bernard Sayles
Awesome team ! From my sales lady, Erica, to the 3 furnituredelivery men and installers ! On time as promised. Great job !I will definitely refer others to this location....a perfect 10 !!Thank you all that were involved in my purchase and delivery !
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August 2022 by Omar Santos
If it wasn’t for the delayed item piece that was missing from my furniture set I would’ve giving them a 5-star. My furniture was placed in 7/9/22 it got delivered on the 12th, upon arrival the legs were missing. Today is 7/25/22 and I'm still waiting at this point I'm tired of calling.....
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March 2022 by Rae M
I purchased a couch which is very nice. My only problem was delivery. They came and set up my couch and left dirt marks on the side of the couch. Not only that, they left the trash outside of my neighbor’s apartment. If they were going to leave the trash, they should have left it in the apartment.
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March 2022 by Piseitta Arrington
I love my crusted silver stand up mirror