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“The manager named Selina provided excellent service, everything was done competently and efficiently, quickly.
Thanks to the bank and especially Selina.???”
“I was having issues at the dmv with verification and needed to have something printed. I wanted to do it at a place I could trust. I came to this location and Kevin was very accommodating and helped me out with what I needed.Thanks so much, Kevin! There isn’t a ton of great customer service these days, but today you went above and beyond for me in a timely manner.”
“The teller is so nice. I apologize didn’t see what her name. I came when should be closed and She still helpep me. I just wanna say Thank you so much! I really appreciate that.”
“This is not a bank, folks. So don’t expect cash transactions. Sheesh. I visit this office at least once a month to deposit money using CHECKS. Transactions are always handled quickly and accurately.I have several accounts. My advisor at this particular office has always taken the time to explain various options to me and complete purchases quickly. If you are upset about losing money, perhaps you should consider lower risk investments.”
“The staff at the Fox Chase Branch are a pleasure to deal with. I do both personal and business banking there and from the manager on down they are all very professional. They also make a great effort to support and be part of the community.”
“I had Saffire Williams as a professional patient Leader that she was. I thaught she was the manager. SHE multitasking and was not afraid to ask for help from staff that were not as busy as her. She handles pressure well and calmed me down as I got everything I needed from her for my son to open up a dedicated bank account..Smiling and eager to answer all my questions.. She deserves A Raise.. Thank u PNC staff for Always helping us get through our day”
“Heaven must be named Heaven because she is truly a blessing. She was so sweet, helpful and quick. She did everything she could, got me an account the same day after I have tried at over 20 banks. Truly, what a Saint. I am forever greatful for her and PNC! Never leaving this bank!”
“I've been to pretty much all of the nearby PNC branches during the pandemic.In my experience this branch has been the most customer service minded team that try to alleviate the complication that is banking during these weird times.I do and will continue to drive out of my way to come to this branch.”
“My only experience with PNC Bank is at this location. The entire staff works together in a manner which provides every client with extremely excellent, competent, personalized & friendly service. It's quite apparent everyone is capable & well-trained. They offer a wide variety of services and products, including a cellphone app to handle your finances from the palm of your hand. The branch manager, Mr Germain and his team will assure your financial makers are safely handled, to best meet the needs of your family, business or both.”
“Robert the banker at this location is a rockstar. He has helped me on two separate occasions in regards to banking statements I needed from a few years back. He was patience and thorough during each appointment, and I am truly grateful for his help.”
“Was greeted by a super sweet teller - not sure of her name, but she was a young pregnant woman with thick black framed glasses. She went the extra mile to make sure my needs were met!”
“I stopped in this branch when visiting Philadelphia recently and the staff was phenomenal! So friendly with a tremendous amount of experience and knowledge. Chuck, these employees are outstanding "assets" to your firm!”
“I have been visiting this bank for about 3 years and the people have always been very helpful and friendly. I don't understand why the negative reviews. There are always going to be lines wherever you go and the lines I've seen here are nothing compare to other banks. The only inconvenience, and it's not that bad, is the parking but I have always been able to find one and I have never needed more than a quarter for parking. Perhaps the people that complaint are the ones with the attitude problem and should look at themselves and learn to be patient. We are living in a world where people are always rushing. Peace be still. I do recommend this bank.”
“All three of the employees I spoke to were kind and courteous. In particular, the branch manager purposely moved quicker when filing my business account application because he knew I had an important call I needed to make soon after.”
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“Taylor has been a great investment advisor and I highly recommend working with him. My husband and I were previously with an advisor who only cared about the money that we had invested with the firm rather than our overall financial picture. Taylor has helped us holistically set ourselves up for success and is quick to answer any questions and provide sound guidance.As WA residents with some quirky laws, Taylor learned the state specifics quickly and provided guidance. We finally feel like real adults who have made it and aren't just throwing money at retirement accounts.”