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“Adam (the store owner) goes above and beyond with customer service. Service was fast and friendly, Adam is knowledgeable about the devices, and it’s very clear that he cares about his customers and his business. I was having an issue with my new phone (which wasn’t an issue at all, I’m just dumb) and he stayed late at the store waiting for me to return and help because he knew I needed the phone for work. Would absolutely come back here and would recommend anyone looking for a new phone to do the same!”
“Oh wow I love this place they could eat get me with a new phone in my price range so offered to fix my phone and did just that. I’m soooo happy .the guy at the front was very helpful and we had open conversation while I waited to. Very friendly helpful and affordable.”
“I went to this Verizon location last Friday and it was over all a great experience . AJ was the one that assisted me. He was so patient, answered all my questions and got me in and out of there quickly. I will definitely return to this location and ask for AJ anytime I need any thing from Verizon.”
“Great service was attended to in a respectful manner and was able to get what I came for without no issues definitely will recommend to anyone looking for a phone and service”
“Eric, the store manager, was incredibly helpful. There was an issue with my bill where I was being overcharged, snd he not only fixed it going forward, but also credited to my account the overcharged amount from the previous two months.”
“Tanisha provided my family with EXCELLENT customer service! I brought my uncle in to discuss lowering his bill & exchange old equipment. Tanisha was so thorough, explained the details to my Uncle and even moved closer to him when she realized he was turning up his hearing aid. Thank you Tanisha for being so kind and helpful.”
“I just had service installed, so it’s possible my feelings could change, but so far I am THRILLED. From the warm and genuine customer service on the phone, to the clear and responsive appointment setting, to the friendly and mellow techs that installed for us it’s been very refreshing considering the treatment one normally receives from the big corporate companies.My speed has been fast up/down thus far and they don’t sell data. Hard to see a downside if it’s in your parameters of speed and you’re in the service area.”
“Rashan was a very informative, detailed and helpful representative who helped me in such a great way. I definitely recommend him and his help to anyone in need. Thank you Rashan :)”
“I have always experienced great customer service. I wasn't a regular at this location. I only went for a specific reason when I was in the area. Yesterday, the staff every last one of them were thorough and helpful. I truly appreciate the fact that the staff went above and beyond so well and with such a positive demeanor. I would highly recommend this location. T-Mobile should pay these folks extremely well and/or give out bonuses to these folks! Seriously!!! They represent the company so well.”
“Definitely the best Boost Mobile I've been to. Wonderful service, the guys are great and very attentive to our needs. I bought a family plan and got 5 phones for Free!! Just saying thank you and I suuuper recommend them to anyone who's looking for a new service. BTW the service is great, all 5 phones are 5G and again, we got them for free Lol”
“I had an amazing experience at the T-Mobile store on Island Avenue! Al, the manager, along with Richard and Lapre, went above and beyond to help us with our account, line transfer, and activation. They were fast, professional, and incredibly efficient throughout the entire process, the store was clean, organized and well stocked. Al made sure everything was handled smoothly, and his leadership was evident in how well the team worked together. Richard was very knowledgeable and took the time to explain every step to us. Lapre provided excellent customer service, ensuring we felt comfortable and confident with our new devices. The entire process was seamless, and we left the store completely satisfied. I highly recommend this location for top-notch service!”
“I just went into the store to get an extender for my WiFi and I had Selena who helped me out. She was very helpful and polite. She informed me about the deals that are available to me and explained them so well with no confusion.”
“Campus technologies provides my apartment with WiFi and recently I’ve been having issues with connecting now that more students are working online due to COVID. Chris has provided me with excellent customer service, constantly following up with me and exploring different solutions to solve my inability to connect due to a range issue. If you ever have to call campus technologies, make sure to ask for Chris!”
“Great employees And super patient with me being as though I'm a mom that was chasing her toddler around the store. Great service and answered all of my questions.”
“I have been in several T-Mobile stores. The one on ridge avenue in Philadelphia is terrible they're rude. But I just came to one where Jai Lynn helped me get rid of a virus and she did it very quickly. I appreciate the customer service in this store.”
“It as a pleasure to have assistance from Jenny. She was very informative and transparent with the terms of my new plan and the deal for my new phone. Much more helpful than the app or website a thousand times over.”
“Currently metro customer switching plans cause they Wi-Fi sucks even when you just pay your bill however called boost to switch and Carlos got me all straight and square even calmed my anxiety over metro by explaining my services costs of product and plans that I’ll be recording with boost!!! Carlos deserves a raise!!!!! Let’s go boost!!!”
“This was my first time at this tmobile store, and they did not disappoint. Cierra our rep was VERY helpful and knowledgeable. I even got additional help from other team members. My questions were answered and my issue was resolved even better than I expected. Stop by this store if you need help.”
“Had an exceptional experience with Logic LC. They took care of all my IT needs and allowed me to tailor it to the vision of my office. Mr. Leone (Joe) was great to work with, making sure to explain everything to my understanding and was always available to answer my questions, even hours after leaving the install. Couldn’t recommend more that you should work with Joe and his team at Logic LC!”
“So had the honor of dealing chris he is such a delight i am somewhat new to the smart phones and last monday chris sat down with me and went over every detail and every aspect of how the phone works. This is the kinda of people atnt needs to keep around. Thank you again chris
Ps i let all my friends and family know”
“Just upgraded my phone here yesterday and the customer service I received was above and beyond anything I can imagine. Even with my ID expired just recently the worker here went out of her way to help me not just get my upgrade to a new phone she also helped me when I forgot my pin. I've been with T-Mobile for over 20 years since they were pcs-one. I will continue to go with T-Mobile in the years to come because they have the absolute best customer service I've had among carriers.”
“You can't come out of this store not satisfied, they will do their best to do business with you. They fix and repair phones too, if you are around that area and need to visit a phone store, you definitely need to give them a visit,,, thank you every one for the excellent customer service you provided. Best of luck....??”
“I was looking to upgrade and get a second line for my mother. Chris F. walked me through all of my options, pricing and suggestions. Normally I hate changing phones, but Chris made this transition easy. I'll be going to this store for any additional phone stuff.”
“Stephanie is absolutely incredible! Her knowledge of androids was so helpful. She has such a calm and friendly demeanor. It was such a quick and easy experience to upgrade my phone! Thank you!”
“My customer service experience at T-Mobile today was nothing short of amazing. The manager Ms. Yaislyn was excellent. Very professional and affable. Ms. Gloria assisted me with so much patience, kindness, and extreme expertise. Mr. Cao he greeted me with a awesome smile. Ms. Mykiah was incredibly kind and warming. I went in to purchase one item but left with a complete package due to me wanting to spend money because of the AMAZING customer service experience.”
“Brian T. could not have been more helpful getting our account and phones setup. We had to port over a number from another carrier, upgrade a phone, and set up home internet. Brian was able to clearly explain all expected payments and knew how to handle all issues. He was patient through the whole process even when it was past closing time Brian stayed late to help us wrap everything up.”
“I just want to give Rashan an excellent service review. He was patient, kind, knowledgeable, informative and he catered to the needs of my elderly, disabled family friend. What a wonderful experience in a clean, comfortable environment! Thank you for your GREAT service. I would recommend you and this store to anyone!”
“I'm usually in here more often than your typical customer,but they always help with whatever I need. I'm always satisfied coming here,my go-to boost store .”
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“Very satisfied with Ardiel
He was very attentive. His interpersonal skills was wonderful.
All my questions where
answered. And he was very hands on showing me how to set up my equipment for my internet & my mobile phone. He really helped me and made me feel comfortable using my new phone. I know I will be able to get the help I may need in the future”