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March 2024 by Gio Napo
Excellent experience. This is my second year going to this venue. Special and well-deserved thanks to Paul Raison, super professional, helpful and nice, he guides you through the process and makes everything easy-to understand.
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February 2024 by P Holland
Excellent experience! Tax professional Paul R. at the Walnut St. in Phila. location was great to work with again. He helped me a few years ago. He explained everything to me, answered my questions and as we went through the final review. I highly recommend.
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April 2023 by leticia matsuoka
Paul is an excellent professional, he always helped me and explain really well everything! The problem this year is that I have some payments to do (I need some guidance since he put in the system to do a automatic withdraw which never happened)and I am trying to reach him at the office so many times and it is impossible! I left messages through the H&R block portal and he hasnt respond as well! But the worst thing was just now, I called and the person rudely hang up on me while I was talking! Keep in mind, this will be perfect if you don’t encounter any problems while filling your taxes however if you need any further assistance they really dont do anything to help you! Very unprofessional due to the price charged and definitely not coming back!
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April 2023 by Aravindh Kuppusamy
You would be better off filing your own taxes than to spend money here and file wrongly. Seriously incompetent people are employed and charged exorbitant fees. I had to go through the returns by myself and correct a lot of mistakes they did and still they make mistakes. Time is not honored and they attend us late and they dont start the application before your appt and they do it in hurry and make a lot of mistakes. Not going to use HR Block from now onwards.
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April 2023 by Philippa Bird
I went in person today and was given incorrect information about filing an amendment. Does not give me any confidence that those in this office actually know what they are doing and giving correct advice.
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April 2023 by Jackie Pettyjohn
Tax professional David Broughton is exceptional!!!
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April 2023 by T. Riley
Had an appt, but staff did not take me on time. Rates are too too expensive.
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March 2023 by Serena Scanzillo
Great experience! Easy to file and very fast.
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February 2023 by Landon Silver
Great experience. Extremely friendly, professional, and helpful.
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August 2022 by Bill Wilson
David Broughton
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May 2022 by Unknown U.
I had made an appointment to meet with a rep at the Cottman Ave, and Buslton Ave shopping center with a Robert O'Neil for Thursday at 6pm after I got off work. Thus Robert was about to leave work early. Until he realized I had an appointment with him. So he calls me. Basically asking to reschedule, so I did for that following Sunday. He said he would message me 15 minutes out from office. He n ever did and I had forgotten the appointment. Appointment was for 12:00 noon. And I remembered at 12:30. He was very rude over the phone and his attitude was like, "oh well". I could have kept my original appointment and stuck him with having to wait.
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March 2022 by Zoe Thompson
Great customer service, easy to hook appointment, and clear instructions to help tax accountant file taxes.
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March 2022 by Kimberley Atkins
Mr David always do my taxes every year ????
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February 2022 by Maria Liousia
We get a great service from our accountant
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October 2021 by Idan Yair
I was working with David on my 2020 tax return. I live in Philadelphia but work for a California company. When I entered David's office, he took one look at my paper work and immediately declared "Sorry to deliver bad news". He had determined that I did not pay my local taxes. They weren't deducted in my W2. He ended up filing a return for me in which I now owe several thousand dollars. After getting a 2nd opinion it turns out California has an agreement with PA. And there's no need to deduct local taxes.All and all, bad experience. David did not take the time to look over my papers properly.Very unfortunate, but what can you do? Personal recommendation if you like to keep your money, stay away..Oh yeah and they also charged me $400 for the filing fee. Extremely expensive considering its free online (or $150 with assistance).Update: H&R Block posts generic replies to critical users. Pointing us to the customer support number for more assistance (like we didn't know that option exists). Thanks for nothing.
