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March 2024 by ChomperMason
Why is a car rental place closed on the weekend?
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March 2024 by Susan Giosso
Only 1 time did I get the car that I ordered. I rent 3 times a month . I need to be treated better. I even paid up front once and still the car that I paid for was not available the staff tried to accommodate me but I guess their hands are tied.
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March 2024 by Miles Molnar
Tajah was extremely helpful and friendly. In and out with minimal fuss.
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March 2024 by sydboski
Waited at the Haldeman location for about 45 minutes on 2/27. Had a reservation at that location. Sign on window next to door says place is slated for demolition on 3/8. No other signs posted. 800# has no clue. Said wait for desk agent to arrive. Finally called another location. They said come there, this location is closed. No sign saying closed l. The people I made reservation with did not mention anything. And I spoke to them twice. We get to the new location and the guy I spoke to at the first place was there!! Of course he acted like he knew nothing about it. Anyway, we got the car and have yet to return it. We'll see what happens then.
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March 2024 by Dalila Santiagp
This location is the worst the woman at the front desk was nasty with an attitude
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March 2024 by Jennifer Sacks
Thank you Tajah for all your help and professionalism during a very stressful time for me. You made renting 3 cars in 2 weeks easy, quick, and stress free. You are the best and I appreciate all your hard work. Thank so much for everything - great experience all around.
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March 2024 by Asia Velez
Definitely a good rental place
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March 2024 by Eleanor Brennan
The rental was very reasonable. The car was ready to go when we got there. The woman behind the counter was nice and friendly she knew the answers to all my questions about the suv we were renting. The car was clean and no problems with it. Would definitely recommend this place.One thing they do not accept your bank debit card for deposit. Credit card only. I will be back
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March 2024 by Debrah Gyuraki (Debbs)
Renting from this company was smooth and easy. I had a good experience with everything as well as the ladies who were working. The rates are awesome and I enjoyed the vehicle since I do not have one right now.I would suggest they add scrappers to their vehicles in the winter. I had to break the ice with my hands to see.
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February 2024 by Raquel Brown
I literally needed a car right away and the ladies that work at this branch were more than helpful. I appreciate them calling around and making arrangements for me to get in a vehicle with fast and nice service!
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February 2024 by Shaline Myrtil
I demand to express my dissatisfaction with the abysmal service I received from this Hertz location. Despite having a reservation for 2:30 PM, I arrived at 2:27 PM, only to find the store doors locked. While the posted hours claimed that they closed at 5 PM, it was evident that the staff had already left. No signs posted to communicate why doors were locked. To add insult to injury, Hertz doesn't provide any customer service contact number, only 800 numbers that deals with reservations, rendering me helpless in such a situation. This location has a blatant disregard for its customers' time, and the company has failed to provide any solution for the inconvenience caused. I urge Hertz to take immediate action and ensure that such unacceptable incidents do not happen in the future.
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February 2024 by Cesar Carrascosantos
It’s my favorite business to have a rental.
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December 2023 by Maria Torres
Make a reservation for five get here a little bit before then find out they’re completely closed, nowhere on their website says to get there a half an hour before. And plus they’re closed on the weekends no good.
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December 2023 by Damaris Gomez
When I arrived to pick up the car I had to wait a very long time to get helped. I also had to wait extra time because the car needed to be vacuum and the same guy was doing both things. My rental only had 47 miles of gas. The next day the light for the tire needing air came on and 2 days later the light for servicing oil came on and the cars engine was a bit loud I guess from needing oil. Will definitely not recommend this place or will ever use it myself again.
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December 2023 by 2019 V30
Did not pick up my SUV, they could not find any available one, even though Hertz received my payment a week before. The manager at the location was very rude and disrespectful, she did not even notify me via call or txt.