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March 2024 by Aashka Kotwal
A great place to go in for a massage and relax. The ambience of the place is great with soothing music, aromas, and lightings. I went their for an hour massage and it was amazing. I had the appointment with Jasmine and she took really good care. She was really good with the pressure and maintained it throughout! Very sweet in behavior and altogether made my one hour experience comforting and calming.
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March 2024 by Kate Kinslow
Great massage and super facials. Well worth the money.
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March 2024 by Anna Provencher
Amelia is the best!
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March 2024 by Lauren Kendzierski
Solid drop in place
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March 2024 by Brett Geaman
Clean facility, similar to any of their other locations. Massage was nice
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March 2024 by Kate Marlys
I'm loving the massages at the H&S Logan Square location. I try to go every month.
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February 2024 by Kayla Hopkins
Such a great spot to relax and unwind. I keep coming back because the service is so great!
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February 2024 by Courtney Richards
I had my first visit to hand and stone the other day and I was blown away by how amazing my massage was. The staff was amazing, and I felt totally relaxed after leaving my appointment. I cannot wait to be back!
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February 2024 by Jennifer McPherson
The customer service and professionalism at this location has gone done significantly. Two times within the past 4 months they have scheduled my appointments inaccurately, shortened the times of my services and the last time they were unapologetic and offered no solution. Save yourself the trouble and either go to a different location or stay away from this franchise completely.In addition to their response posted below, I explicitly asked for a specific date for my appointment due to my busy schedule. Their staff that take appointments obviously need to be trained if they are asked for a specific date but book for another. They’re gaslighting to make themselves look better is appalling and I will be contacting corporate.
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January 2024 by Tianna Singleton
Please do not sign up for a membership! Unless you want to save 10$ and go every single month. I called in to cancel and they’ve told me the manager would call me within 24 hours for whatever reason instead of just cancelling it. Now looking into other reviews, I see that there are many other problems! I’ve also had a bad experience at this location with Anthony and chose not to speak about it until now. I’ve been inappropriate touched and overall just affected by it since. I just don’t even know why I thought that coming back and seeing someone else would be a good idea. When every time I even think about it, I am reminded of the horrors that I’ve endured. I’d just rather share my experience and try to warn anyone else that may see this!
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January 2024 by Josephine Slade
Best experience I've ever had! Amy has hands of an angel I can't wait to go back!
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January 2024 by 132 CL
Beyond disappointed. The masseuse simply was NOT good and literally only rubbed me. This is after specifying I wanted a hard deep tissue massage. Oils were cold. Massage wasn’t even a full hour but I couldn’t wait to be out of there anyways. And when you confirm twice that it’s a female masseuse you shouldn’t have to wonder whether the person massaging you is male or female. I will not be back.
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January 2024 by zasha morales
Great place for a massage, would recommend. However did the cryoskin for my face and it did nothing for me don't waste your money and get some other face treatment.
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January 2024 by Norma Lugo
Went one time only and was ask if I wanted to sign up for a membership for free that day. And never was told how much was it going to be monthly. They constantly try to charge my card $79.95 multiple times back to back to back every month. They don't get tired of trying. Luckily I keep my card lock. It's ridiculous. In less then 2 month they tried 17 times I SWEAR.
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October 2023 by J M
Just had a massage from Amelia and all I can say is WOW. I walked out of the spa feeling like a brand new person. She was so kind, attentive to my needs, was knowledgeable about my health conditions (which is pretty uncommon, I have a genetic disorder most people have never heard of) and knew exactly what I needed. I felt taken care of and comfortable the whole time. The front desk staff was fantastic too! Amelia has a new regular client, and it's meeee
