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October 2024 by Jmoney Mal
I just want to say great customer service. I brought my bike in there today. I told him one issue they fixed other issues which I really appreciate. The lady was so nice at the front desk and the two other guys great customer service I recommend anybody to go here to get there bike fix
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October 2024 by N/A
Knowledgeable friendly mechanics, fast high quality work, and good prices... what more can you ask for in a LBS? Hope to not have to see you guys again to soon!
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August 2024 by Cressida Greening
great customer service
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August 2024 by Doug Burns
Great advice: service here. Moving out of town, I wanted to make sure all my bikes got a last check over here because I knew they’d be in good hands!
Also, great stock of bikes and kit, be it tools I needed for repairs or more beautiful bikes to day dream at.
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June 2024 by Nicholas Nguyen
My go to shop for all thing related to my Tern bike! Super helpful staff!
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June 2024 by Brian Mesa
Bike and Scooter both serviced here. Very quick and super reasonable pricing. Thank you so much!
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April 2024 by George Mcleish
I used to live down in Port Richmond taking care of my mother took my bike there many of the time very professional very knowledgeable mechanics I recently purchased an electric bike I bought an extra battery for backup it does not line up with the bracket I wanted to have an extra battery so I can just change them on the road I was wondering if I could bring it in as the place I bought i bring it in as the price ist from as the place I brought it from charges outrageous prices
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April 2024 by Alex Ervin
Visited a few months back to check out some Tern bikes. The staff were friendly and very helpful. I do wish they had better hours though. Not being open on the weekends or after 5pm on weekdays makes it very difficult for me to visit the shop.
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February 2024 by Colin Weir
Wiped out on my scooter and blew two tires. Had me fixed up in one afternoon. Great service, great price, great location.
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November 2023 by Breathless Dynasty
First bike shop I’ve ever walked into that couldn’t replace a flat tire, walked in and asked if they could replace my inner tube, guy says “it’s gonna be $300 to replace your breaking system”.$300 to fix my $20 tire??This guy started making up prices on the spot.Even refused to sell me the parts for the DIY. These guys are looking for a pay day, not to help you.And to top it all off he took my e battery off my bike to check on it, put it back on my bike without locking it back into place. So when I took off so did the battery. Truly left out of this place worse than when I came. 20 min later I had it all replaced and repaired by my good friend who works an auto shop, got me all squared away for $40. Even switched my brake lines for “free” imagine that.(Willing to share his info so u don’t want to get juiced by these guys)
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November 2023 by Angel_99
best bikeshop in philly hands down
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August 2023 by Charlie R.
I purchased my cargo bike from here a few years ago and the service was amazing then. My most recent experience with Firth and Wilson left me wanting to leave a review. This week I took my cargo bike in here to get the rear tire fixed. Not only was the price very reasonable the service was amazing. They fixed my tire, tightened my loose headlight and fixed my frayed brake wire. My bike came out feeling brand new and I only took it in to have a tire fixed. I will only use this place to purchase and repair my bikes from this point on knowing they are in excellent hands.
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August 2023 by Beech N.
These guys are the best! Just moved to Philly and they've helped me with a flat tire and a new crank arm on my Vanmoof in the past few months. Will definitely be using them again for tuneups and any other needs I have in the future.
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June 2023 by Jonathan Chambliss
I noticed that the owner only responds to positive feedback, so I'm not expecting a response here. I've been to this shop twice and both times left a lot to be desired. My first trip was for some pedals and straps for my fixed gear bike, and I think I also grabbed a couple of over priced bike lights as well. I explained to the guy my needs and he sold me a set of pedals and straps. Unfortunately, when I got home I realized that the pedals would not work with the straps and were not even the style of pedal that could ever work with the straps. I would think a professional in a bike shop would know this before selling me this setup. On my second trip, I needed bullhorn handle bars and bar end brake levers. The guy also sold me the brake cable and housing I would need to complete the job. First, he almost sold me the wrong style of brake cable (road bike as opposed to mountain), but I caught that before I left the store. Unfortunately again, when I got home to do the job, I noticed that he cut the rear brake cable housing very short and it wasn't even enough to complete the job. I wound up having to order from Amazon, which I was trying to avoid doing, just to complete the job. I'm not sure if they don't care about the customer, or if they are just incompetent, but whatever the case may be, I don't recommend this place if you need professional help.
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June 2023 by Donald Stephens
WOW Great and Quick Professional Bike Sales & Services. Got rear rim straight same day service REASONABLE PRICES WOW
