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October 2024 by martin fedun
Great experience. I wont say what i shipped
Nicole was very non-judgemental.
Aura was immaculate.
Sigma store
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September 2024 by cozbo411
these lazy “workers” sent a box full a trash to my house. And when confronted they looked dumb
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September 2024 by Mahmoud
The associate was very helpful. Made my life a million times easier.
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September 2024 by V L
So damn slow
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September 2024 by Samira J.
The employee who interacted with me here was lackadaisical, incredibly rude, and made little effort to actually help. As I stood behind the counter she literally said (perhaps thinking I wouldn’t hear or just not caring) “I’m not gonna help her” referring to me - while I was on the phone with this location’s manager trying to come to a resolution about picking up my mother’s urgent package; it’s her birthday & I wanted to take this off her plate since she has back issues and tries to limit driving. Even if the policy would inhibit me from picking up the package - despite the fact that my mom herself spoke to a FedEx customer service rep over the phone earlier today who said it wouldn’t be a problem since I have the same address - at the very least the employee could’ve been polite. I heard her laughing as I walked out. I hope management lets her go since she can’t fulfill a simple customer service role.
Signed, annoyed.
P.S. I scrolled through the other reviews after posting mine, & noticed one complaining about the same person - I didn’t catch her name, but Ms. Bad Attitude is pictured in Nathan Okolo’s review.
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June 2024 by Jon Moore
I am just dropping off something to ship.
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April 2024 by Murtaza Kanorwala
Worst Customer Service experience have ever had. Never come here!
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March 2024 by James Amps
Tina was very helpful in helping me accomplish my task. It's very rare that someone provides world class customer service at a copy and print center but this young lady did it. Tina noticed I was a little lost when I came in but she walked me through my transaction. I was very impressed by her and absolutely loved her dynamic attitude. Please pass along my sincere appreciation for a wonderful job by Tina. I hope she sees this. Great job To Tina!!!
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March 2024 by Mary Watson
Erica helped my boyfriend and I ship out an international package. There were some issues and she was a great help to us - she went above and beyond. Thank you Erica!
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January 2024 by D. M.
I shipped something via FedEx to Europe and received great assistance from the staff. Thank you!
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January 2024 by Dominik Müller
I shipped something via FedEx to Europe and received great assistance from the staff. Thank you!
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November 2023 by Ryan Rich
I'm really confused by the negative reviews and I'm wondering of part of it is just that shipping is confusing and frustrating and people are taking it out on FedEx.I just had a very complicated shipping situation. Several, large, heavy boxes of equipment, that I needed to ship across the country. I don't know much about shipping, but I knew I needed a bit of information. Before anything, I found out what speed of shipping, if I had to declare any hazardous materials, and what value/insurance to get. I also knew that my items were large/non-standard, so I called ahead to see if they could package them or if I would need to. In my situation, I had to package them, so once I got that figured out, I went to the store with my boxed items, and a print out of the sender/receiver information (I typed it because my handwriting is terrible). These things were a pain to ship and the computer gave a few errors, but the staff was so helpful and friendly and stuck with me until we found a solution. They explained my different shipping options, price options, delivery times, etc. and were really great. I'm really satisfied with my experience at this store and would recommend them to anyone. I worked with all 3 staff members there, Erica, Tina, and Jahbria and they were all really great.
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November 2023 by Victoria Dubose-Briski
I cannot speak more highly about the customer service provided by Tina. She was amazing with communication. Her customer service was top-notch. I am from out of town and needed a last-minute project. She went above and beyond to ensure I was able to get my product. Truly some of the best customer service I’ve received in some time. Thank you again Tina!
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November 2023 by James Eldred Pascoe
I went but nobody they were closed at 3pm on a Saturday even though their hours said they were open.
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November 2023 by Debbie Bear
Passive aggressive & unprofessional
