-
October 2023 by Bridget Pena
I had an unfortunate situation that occur today where I found out my dress was not coming in on time for my cousins wedding on Saturday. I immediately called the best store I know and came in to see Christine who had a selection of dresses in the price range, style and color I was looking for. I found the most beautiful dress and fell in love and Christine was able to save the day for me. I absolutely the ambiance in here and how welcoming she was and without an issue was able to help me out in all the best ways. Dress time still remains the best dress store in the northeast!
-
October 2023 by Locs4evermore
So Ms. Carmella was the sweetest. I ordered a dress from a designer I will not name. Moving along, she helped me thru my ordeal and the first dress she chose was the dress. I truly appreciate her kindness and attention to my needs.
-
October 2023 by kathy mcneil
I have been purchasing formal wear since 2005, I have always been pleased with the help, service and elegant dresses and gowns. They go above and beyond to find the perfect fitting formal wear for you. Wonderful personal touch!
-
October 2023 by Missy Smith
Great experience. Staff was very helpful and nice
-
June 2023 by Dave Donaldson
My wife had been shopping for a mother of the groom dress for two months. A friend suggested we try Dress Up Time. I dropped her off at the door and went to park my car. She had found two dresses before I got into the store. The sales rep was a fantastic help. My wife is very happy she found a great looking dress. I am extremely happy not to be dress shopping any more. Do yourself a favor and go to Dress Up Time the next time you need a formal type dress.
-
May 2023 by Maribel K.
My daughter went out looking for a last minute prom dress that needed little to no alteration. what she was sold was a 137$ dress for 600$ which needed extensive alteration. Dress was to be picked up on Wednesday for a Friday prom that same week. Not only do I feel that the sales lady took advantage of a young girl, but she was well aware that the dress wouldn't be able to be altered in less than 2 days time! If you want a decent dress steer clear of this place!!!
-
May 2023 by Sue Friedman
Very helpful Carmella and Christine just didn't love anything
-
April 2023 by Alison B.
I went in to order dress for my daughters wedding. They ordered me the wrong size and ordered it immediately. They say no refunds etc tell me give the balance n i can have the dress... i paid $500 only owe $100 and when dress came in never set up appointment to try it on . The wedding is june 3 2023 at St Dominics. My husband died in November and my daughters wedding has been hijacked by the sales lady starting a big family fight on lies for her own personal gain. The mental anguish she has caused and the fact she did the dress ordering the way she did and we are acquaintances??? No way, do not trust this shop at all. I feel bad for the owner keeping such a trouble making liar as her sales lady. I wont ever forget this for the rest of my life. $500 is grounds for lawsuit on top of the mental anguish.
-
February 2023 by Michael Zagursky
Just had a great time and I tried on several dresses and picked up a beautiful dress. The people were so helpful.
-
July 2022 by Theresa Pannell
Very nice people the gowns is beautiful cost is reasonable
-
May 2022 by Nancy G
Excellent experience!! Wonderful staff, and gorgeous dress selections! Would highly recommend and use again!!
-
April 2022 by Lauren C
I could not recommend this place enough. I was able to find the perfect dress for my senior prom. My dress is unique but still super classy. Morgan, the saleswoman, could not have been any more helpful or patient with me. I came in not really knowing what I wanted and she helped me find the perfect dress. The selection at this store is something I couldn’t find anywhere else.
-
March 2022 by Christine Rock
The staff are so nice and the woman who helped us find a communion dress for my daughter treated us like family. Very warm and welcoming environment and lots of beautiful dresses to choose from. Overall excellent customer service and a wonderful experience shopping here!!
-
September 2021 by Carol M.
I went with my sister to purchase a gown for her daughter's wedding. Sales people were not very friendly or helpful. After several visits she purchased an expensive gown. They do not do alterations so they sent her to Julia's on frankford Ave where they proceeded to ruin her gown. Shame on them for sending her there.I am sure this isn't the first complaint. I would not recommend either business.
-
June 2021 by Lisa Brouse
I went into get a Mother of the Bride gown for my daughter's upcoming July wedding. I bought a gown and when I got it home I felt it was to snug. I went to shop and asked if they would exchange it . After crying and salesgirl calling owner they let me exchange it for another gown that I spent more on. Fast forward 2 weeks my daughter( The Bride) fell and broke her knee cap and had to surgery 45 days before her weddng I again called the shop explaining what had occurred and asked if it would be possible to bring gown back because I now can't wear it since plans changed and I did have an upcoming affair in October that I thought I could get something else instead. I asked for a gown exchange that was cheaper than what I spent and I didn't leven care about the money. I was told NO. All Sales are Final. Well how is it that every Department store from Saks, Bloomingdales and Nordstrom all take dresses back. They tried to say it's because of Covid. Well how ridiculous when the dress was still in the bag with the tags on. Best part she sold me a size 18 when I'm a 12 and the cost of alterations would have been very expensive. If anyone needs a Jovani Gown Size 18 with tags I'll sell ya it 1/2 price. Never have I ever experienced anything like this in my entire life especially when I work customer service for decades. Worst Experience. No Compassion at all