Diamond Tool, a White Cap company, has been serving professional contractors since 1974, offering over 20,000 products and accessories, large equipment rentals, and repair services across Pennsylvania and New Jersey. The staff's knowledge and helpfulness vary, with some associates providing expert guidance and others less engaged. Customers appreciate the company's wide selection of items in stock and the quick, efficient service, especially when they receive personalized attention from knowledgeable staff members. The crew often takes extra time to answer questions and assist with job-related problems, earning praise for their dedication. Notably, staff members like Kevin have been highlighted for their helpfulness, expertise, and willingness to go above and beyond, making the experience smooth and satisfying. Overall, Diamond Tool is recognized for its extensive inventory and commitment to supporting contractors, with many customers returning for future business.
I rented a scissor lift. The customer service started out slow but ended up really great at the end. Prices are very reasonable and they are good at getting you the right tools you need to do the job. Shout to out Rob in the rental department
November 2023
Absolutely fantastic, I live right up the street and go here all the time and could not be happier with their service and their items in stock. They have everything you can imagine and more
September 2023
Depends on who you get behind the counter, some of the guys are super helpful and know what they're doing. Other guys don't care about their job and it shows.
