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July 2024 by Tasha Smith
Clean and excellent service
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July 2024 by Dan Carr
The worst. Transferring my Rx to somewhere else. I'm pretty easy going but the customer service at the pharmacy is absurd. Don't act like I'm interrupting you when I come to the counter. Don't just stare at me and assume I know what information you need. One star is too generous.
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July 2024 by Noiz Hair Care
I've been using this pharmacy for the past few years, but recently, the professionalism has significantly declined. There's no friendliness or smiles when greeting customers, and the overall customer service is poor. In just five minutes, I observed staff and the pharmacist discussing personal matters, including a coworker who frequently calls out. The pharmacist mentioned writing her up and the tech REPEATEDLY referred to her as "THE BLACK GIRL." I've never witnessed anything like this before. Another customer was equally shocked, and stated she would not be returning. I would have to agree with her, if they’re having such inappropriate conversations about their colleagues I can only imagine what’s being said about the every day consumer . Also the drive through is never open they’ll walk straight pass you which will force you to come in.
The store manager was very nice, and I did inform him of what I had just witnessed before leaving.
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July 2024 by Dominique Carter
Horrible !!!!
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July 2024 by Jay Jay
Did an online order for pickup, they canceled two of my items saying it was out of stock. I get to the store and they had the items in stock. The manager was acting clueless, go elsewhere.
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July 2024 by Donna Hale
My experiences at this CVS have been HORRIBLE!!! From the front of the store 2 the pharmacy...bad issues is what I've been through and wish I did not have 2 go 2 this CVS!!!!
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June 2024 by CW
Awful! This pharmacy loves to waste your time. In the past I have waited inside for over 30 minutes to get a prescription that is ready. Today I got in the drive through and sat there for 10 minutes being ignored then was told by a woman via a speaker the drive through is closed. NO sign. Saw me sitting there waiting for 10 minutes and then decided talk to me across the pharmacy on a speaker to come inside. Put a sign out or close the window permanently so people don’t waste their time.
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May 2024 by T. McKissick
Staff was very helpful with the self checkout. Easy to drive in and out of. Good amount of parking.
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May 2024 by Shane Jones
This CVS location in the Philadelphia area consistently falls short of expectations. The drive-through service is frequently unavailable, leading to prolonged wait times inside the store, sometimes up to thirty minutes for prescription pickup. Additionally, a concerning number of products on the shelves are expired. Considering the upscale neighborhood it serves, the overall experience is disappointing. Improvement is necessary for CVS to meet the standards expected by its clientele.
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April 2024 by Nicole Nolan
The pharmacist Mable was kind and helpful in filling my son’s antibiotics despite being very busy (and possibly understaffed) on a holiday. I’ve had issues with my medication not bring available at this particular CVS, but I know that’s not the fault of the employees. Despite the other reviews I’m always greeted with kindness and respect from the pharmacy staff. I hope that they’re given some aid soon to help with the issues described in other reviews, which sound to me like understaffing and overworked employees.
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March 2024 by Will A
The pharmacy drive-thru is never opened. Why is it even there? The pharmacy staff have been nice thus far.
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March 2024 by Nathan Pepe
Pharmacy had the gate’s closed when I arrived on a Thursday at 8:30pm (should be open until 9pm). Most locals walk (or don’t own a car) and are forced to go to this terrible CVS. Asked the cashier and they said it’s open just for drive thru..
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February 2024 by Cheng To
I get that the pharmacy staff is short and they have a lot to do but this is now the third time where I've had this happen and it just feels like I'm being taken advantage of. They don't bother to run the medication through insurance and try to charge me the full price. When I point this out, I am unhelpfully redirected to the "consultation" line where I am talked to THROUGH THE RAISED WALL by that pharmacist because they can't be bothered to lower it and then told I will have to wait again after it's processed so that I can be rung up because "it has to go through the pick up process again.". I am trying to be patient but this is crazy.
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February 2024 by Jeffrey Jenne
Generally I have had good to ok experience with this location. However on occasion it has been closed without notice. Today I was coming to pick up prescriptions which were going to be put back of I did not pick them up today. I did not previously because I was waiting to get paid yesterday. There was a sign at the front door saying the store would be closing at 6, but nothing about the pharmacy. I came in and the pharmacy already had its barricade down. But there were people working behind it. So I tried calling, but the phone menu was not recognizing my entries to even reach the pharmacy. Finally I just shouted to the back my situation, and at least got a response that my scrips would still be there tomorrow. Hopefully they will be open during their scheduled hours.
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December 2023 by Phillip “Phil” Williams
This is a good store with great deals, a wide selection and friendly service. My insurance plan covers OTC products at few storesThis happens to be one of them. I've absolutely no complaints.
