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November 2024 by Angelique Early
This store is always clean & the staff are very friendly and helpful
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October 2024 by Veronica Gomes
The customer service is pathetic. I was yelled at by an impolite male pharmacist to get a particular paper work done (which I was not made aware by my doctor). Super pathetic I had to talk to him over the phone multiple times to get my medications on time (and each time he would yell, blame me for calling him and hang up abruptly)
I think they can manage their fury in a better way or have pharmacists who are capable, and hospitable.
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October 2024 by Carolina Pichardo
It was ok like the cleaness of the store and the coupons were great thank you it was great help for the things I needed thank you
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October 2024 by Ghost Rider
Very unprofessional and unorganized pharmacist and bad customer service to come open the medication cabinets
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October 2024 by joseph Casseus
Worst pharmacy I’ve been to. Prescription was sent for my girlfriend for emergency medication and the staff didn’t know where to find it and made me wait 24hrs just to ask for the doctors to send it again and it took another 3 hrs to finally get service. Very unprofessional, unorganized and rude.
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October 2024 by Dora Viacava
Best experience at CVS 12th and Cecil B Moore!.
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October 2024 by annette battle
I love this CVS it's a very nice place
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October 2024 by Harold Lash
Worst most unprofessional pharmacists. I've ever dealt with the yelled incorrect information at me. I would simply tell them you're wrong because it was for a serious drug and if they listen to these doctors they'll kill someone. Retrain this kids that are higher and less caring than a pharmacist should ever be.
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September 2024 by The Gundlachs
Phone system doesn't work. Left multiple messages - no response. No way to break out of the automated phone system to speak with a person. Left multiple secure messages for the pharmacist over 5 hours ago - no action like refilling my prescription and no callback. CVS has my prescription but they seem unable to start the refill process without going to the store.
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September 2024 by Steven Kemp
Depending on which pharmacist is on duty this place can be extremely discriminatory. If you're receiving and any controlled substances as part of a prescribed treatment and are filling here you can expect to be delayed. You can expect apprehensive and judgemental character framing. You can also expect that little or nothing will be done to correct these practices by the pharmacy management as they're primarily the source of the indignation.
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September 2024 by Terri Sargent
I found the store clean and bright which is always a plus. The manager was very nice and welcoming and so were the assistants. Actually, they both made me smile.
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September 2024 by Briyonna Wingate
If i could rate this place a 0 i would this has the be the worse CVS i ever came across. They mixed up my daughter’s medicine twice then tried to blame it on her daughter. Their system shut down and I’m explaining to one of the pharmacy techs that’s my daughters medicine is very important instead of having me take it to the front of figure out a way they shut the gate & closed the pharmacy in my face what is cooperates number? They need to be shut down immediately! Very rude very unprofessional!!
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September 2024 by Morgan Medl
worst cvs i’ve ever been to. they do everything they can to not give you your medication on time. They will ignore calls or messages from your doctors and say that they never refilled the prescription when they already have multiple times.
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September 2024 by umm hafsah
Pharmacy staff were rude and unprofessional.
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September 2024 by Dominique Payne
Worst customer service in the pharmacy department. They really need to learn how to talk to people. I will never get my medication sent there ever
