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June 2024 by Francisco A
Someone who worked here as a pharmacy staff member told me "oh that place is a dumpster fire, send your prescription anywhere else." Indeed, they couldn't fill prescriptions we needed for weeks - only sending them to other pharmacies resolved the issue. Challenging parking, long waits. We've taken the advice from that staff member, needless to say, and fortunately there are effective pharmacy options not too far away.
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June 2024 by Virginia Gallagher
This 5 stars is for the pharmacy. I have to pick up prescriptions from them often and have never had a problem, even when I just ask for a refill. They call my doctor’s office and help me out.
I have gotten my vaccinations there as well and they have always been professional and easy.
Thanks to all your regular staff.
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May 2024 by Malika Anderson
I am a pharmacist at another pharmacy trying to get prescriptions transferred for my 90 year old grandmother to this location. Never again. I was hung up on multiple times. I have been trying to transfer these prescriptions since Friday and it is now Monday. I tried to be understanding as I know the state of retail pharmacy now days and how busy it can be. But when i called back this afternoon around 3pm to check to see if they finally received her prescriptions I was rudely told to call back in a few hours by a female technician. Maybe if she took the time to have less of an attitude and actually checked with the pharmacist if he got the prescriptions yet she would understand I had been dealing with this with him prior. It takes 2 mins max to check the status. Then when i had to call back several times to reach the pharmacist himself he starts raising his voice instead of taking accountability for this mess of a situation and techs attitude. Everyone refused to give their name when asked. The unprofessionalism of the staff at this pharmacy is ridiculous.
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April 2024 by Yulianti FNU
I almost never write reviews. Unless it's a.very bad one or an impressive one.
But today, I experienced one of the best customer service I ever got.
Staff were very accommodating, friendly, professional and helpful.
Thank you. Whoever worked today at 7pmish, You are are amazing! Kudos to you!
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March 2024 by Loving Social Distance
I love this location. Everyone is so friendly and easy going. The store is well stocked and I can tell they try hard to please.
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March 2024 by J B.
Zero stars! CVS policy is that if you ask them for the price of a drug etc, they take but then keep your script. They said they don't give it back to you but may give it to another pharmacy if that other pharmacy called them. So CVS actually stole my script. They do this to make it extremely inconvenient for you to get the prescription filled cheaper at Walgreens, Rite Aid, etc. Save your time and money, and consider this before having CVS fill anything.
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February 2024 by Leo Trillow
As a healthcare professional who works with pharmacies on a daily basis, I have never experience the level of pure incompetency that I experience every single time I come in to pick up a simple prescription here in my entire life. Their new “cloud” system is anything but intuitive. Every time I go in to pick up an rx I am there for upwards of an hour because they either tried billing an insurance that was not even mine and in turn had to redo everything, had all of my information tied to another person whom I do not even know, or were negligent in processing approved prior authorizations in a timely enough manner. The delays in care that I receive consistently by using this pharmacy is abhorrent. On top of all of this, pharmacy staff are often engaged in verbal conflict while a line of people wait. Unprofessional and incompetent, even my provider advises against using this pharmacy. Looking forward to never returning.
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February 2024 by Erika
Never had a bad experience at this pharmacy. The line can be long if you try to pick up at a busy time, but I wouldn't expect anything else. The staff is really helpful and have called my doctor for me on multiple occasions.
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January 2024 by Jacob Zimmerman
Saw they had a low score for service, but they answered quick and were helpful, much better than a different store.
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January 2024 by NinjaLikeMe98
How can someone make an appointment through the CVS website and the site attached to said appointment don’t even know about it? Truly useless
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December 2023 by Kyle Perry
Just such a frustrating place to have to deal with. The techs and cashiers I've interacted with are nice enough and I'm guessing the majority the issues I have with this pharmacy aren't their fault, but c'mon it's just so poorly run. They never answer the phone. I just need to ask a simple question about my prescription, I don't want to have to drive all the way over town, wait in line, just to be told "Oh sorry, it looks like it's not ready yet." The text service is hit or miss. Even when I do get text updates, they're only correct 50% of the time. I'm not a moron so I know this review won't affect anything, but to anyone who plans on using this place, just know what you're getting into. Nice enough people but just an absolute head ache to deal with.
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October 2023 by Kelli Scott
i’ve been coming to the CVS for almost 10 years! It’s a great Location, great service, great employees, and I never have a problem??
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September 2023 by Dagmar Dittrich
There is barely any stock in the store; bare shelves. Are you closing this store?
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September 2023 by Michael Z
The pharmacy at this CVS is terrible. Amateur hour. Colin F, the pharmacist, said "we are all human and make mistakes" when I brought a problem to his attention. I agree we are all human, but perhaps a pharmacist should demonstrate more competency as he is the one filling my prescription. Instead of being so lazy about things, maybe it would be a good idea to take his job more seriously.
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September 2023 by Alexp
Pharmacy experience is never more than a 1/5. They never answer the phone, and everytime I pick up my prescription it’s the same run around, wait in line at one desk for 20 minutes, then get sent to another desk for 20, and then wait 15 minutes for a fill. Today is especially bad, I’ve been using this pharmacy for a year, it’s just as bad every time. Been standing here they said they were waiting for a call from my doctor, after about 25 minutes of standing there I took it upon myself to get to the back of the line, and they were just like “oh yeah, let’s get that filled.” Like they probably would have let me stand at the other counter all day and said nothing. I just come here because it’s close to my house, but I think it’s time I made a change. There is no reason I should be waiting for over an hour and a half for a prescription. Like, it’s not social hour, please fill the friggin prescription so I can do the other million and two things I need to get done.
