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December 2023 by Aliyah Smith
I was in town for business and needed to get two nails fixed. Cosmo Fine Nail Salon was the closest in walking distance from my hotel and they opened the earliest at 09:30 a.m.. The worker was from Sanya, CN and we had a wonderful conversation; as I have spent a-lot of time in China. She was so nice and kind to me. She did a great job as well fixing my two broke nails and matched the color very closely. I will definitely be back when I am in town. Thank you ?.
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December 2022 by Dave E.
An otherwise decent pedicure was ruined by my misunderstanding of the price $58, not $38 (extremely overpriced) and the final interaction with my technician, where I was told that my tip was not in line with what everyone else tips. She told me how much I should tip her. This for sure guarantees I will never ever go to this place again, and if it comes up, I will never ever recommend it to anyone within earshot.
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July 2022 by Carolyn
May provided excellent customer service! She paid attention to detail and is a perfectionist.
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December 2021 by Kimberley Bernard
Scheduled an appointment that was confirmed. When I went to the location, it was closed.
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July 2021 by Vicki Landers
Love! Amazing spa pedicure and manicure with massage! They take great care!
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May 2021 by Janine Galdon
I’m literally sitting in the chair as I’m getting my pedicure. I knew I should’ve walked right past this place but because I was in a rush I stopped. I’m getting a gel pedicure which is $60. Now on the board it says $50. I point that out and she says ok. She started on my feet taking the old gel polish off then proceeded to tell me the scrub machine is and extra $10 so you still trying to charge me $60….. never again!!
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May 2021 by Kristen C.
I loved the ladies and their quality of work here! Prices were fair and my pedicure and gel manicure looked great for my honeymoon. I loved the complimentary massages too! Can't wait to go back.
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April 2021 by Debra D'Alessandro
Great pedicure! And best massage I’ve ever had at a nail salon, including hot rocks: feet, calves,and then shoulders! Clean and well ventilated. All patrons and staff masked and COVID safe. Highly recommend.
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March 2021 by Chaddrian C.
LuLu was so amazing and attentive. She was the type of perfectionist that you want when it comes to getting pampered. Clean and Covid aware!
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September 2020 by Beth M.
I always have a good experience at Cosmo's and did again today. I usually go to the Sansom St location, but visited Walnut St today because they were able to seat me more quickly. I appreciate that they went the extra step at Sansom Street to recommend the other location so I didn't have to wait. The massage chairs at both are fun, and after your nail service they'll give you a neck and shoulder massage, which is a good bonus. I find the staff to always be very nice and professional, and I'm always happy with my pedicure and polish color choices. It's spotless clean and they're taking all of the right precautions during COVID. Their prices are standard for the neighborhood. I'm very glad they've reopened post COVID and plan to continue being a regular customer.
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September 2020 by Britt G.
I have been here a few times and have never really had any issues but after today I will never return to this nail shop again. The staff is usually pretty nice but today there was someone working I had never met before who did my nails. I went in today (walk-in) for a mani pedi and after my service I paid my bill and gave the lady who did my nails an 18% tip. The lady then looks at me in disgust and told me her customers usually tip 20% and that I should give her more money (the amount she asked for was actually over 20%). I am still in shocked that she said that to me. I hope those few dollars were worth losing a customer.
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January 2020 by Aubrey McDonald
The worst
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January 2020 by Michelle K.
Loved my mani and pedi from Cosmos! The staff was friendly and price was affordable. I will definitely be back soon!
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December 2019 by Heidi D.
I can't believe this place has such low reviews. It's near my work and yet I've never gone because of them. Big mistake!! The staff was so sweet friendly and accommodating. My nails were done quickly but without cutting corners. They didn't skimp on the massage type portions of my mani/pedi either (be honest that's half the reason you go!! Soooo relaxing.) There are small things I'd change... there's no TV for example... but overall it was a great experience which didn't live up to the negative reviews here!!
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December 2019 by Stephanie S.
I've been here a few times and will never go back again. Unprofessional, untrained, and they don't listen. And it's not just one person because I've had a different technician each time. They don't know how to train their staff. Let's just say my last manicure was so bad, when I went to get it taken off at a different salon, the technician there actually commented on how it was done poorly and incorrectly. Globs and globs of gel.
