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March 2024 by Katie A.
constantly switching the layout of the floor. the most recent change means there is no more space to stretch/do an work upstairs. not cool. super hot all year round in the gym except for summer when air is on. annoyed this i s the only gym near by. otherwise I'd go back to the Bellvue
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October 2023 by Sabitha Pillai
Love the Graduate Hospital City Fitness gym! It very clean and well equipped. The staff are courteous and helpful. My Thrive trainer, Jake Van Horn, is amazing. He works with my fitness goals and constantly inspires me to do better.
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October 2023 by Brendan Conklin
Nice gym with great staff. The only thing negative to say about this gym is its size. It’s on the smaller side and It tends to get very crowded lately. Would be great if they could move into a larger space.
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October 2023 by Lawrence Fried
Good facilities, new equipment, friendly staff, but very crowded positioning of some of the machines, which makes it uncomfortable. No full-size towels, which is a major drawback.
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October 2023 by Jonathan Blum
There is equipment to fulfill anyone’s workout. It does get crowded at certain hours. M-Th, 3-6pm. Staff are all helpful, and the thrive trainer know well their profession..
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October 2023 by Brian Moore
I’ve been away from any gym for over three years. It was great to come back and see CF Graduate Hospital better than ever. Clean modern equipment and friendly staff
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September 2023 by Charlotte Bloemsma
Fantastic gym! Super clean, very friendly staff, and overall a very welcoming environment. Even on days when I don’t make it to the gym until after work, I love how it never gets so busy to the point at which it interferes with my workout. Also just recently started thrive training with Zac and that’s been awesome — I always leave feeling like I got more out of my workout than if I was just working out on my own!
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September 2023 by Jill Hamilton
City fitness has all of the machines that I love, they also offer a lot of classes and training sessions. It is the best gym in Rittenhouse! Also, the facilities are kept very clean, and the staff is extremely friendly.
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September 2023 by Olga G.
City Fitness membership department and ABC Financial services are the perfect example of pervasive gym's greedy, abusive and corrupt practices that should be ilegal. I have been a member of graduate Hospital City Fitness for years, so I got an old membership that never increased prices overtime. When I opened my membership years ago, I was required to make payments through my bank card. Last summer I put a freeze on my account because I was going to be abroad for four months. The gym charges $5 as a fee per month during the freeze period. Unfortunately, I didn't realized I had gotten a new bank card and that I had my membership connected to the old one. While in Europe I got text messages from ABCFinantial services, with threads about canceling my membership. I was unable to reach out from Europe. When I got back, I showed my new card and payed the $20 fee I owed and unfreeze my membership, and continue to use the gym for some days, until the gym canceled my membership, essentially over a $20 dollar dispute! After I talked to several managers, all they were able to offer was a new membership for more than double the price. City Fitness is basically trapped into the robots of corporate America. This gym would rather loose old customers than retain them. They are not about health or services, but about money and greed. Be aware of their membership fees and cancelation policies: they will require an initial fee on the top of a expensive membership, and a two months notice in advance to cancel your membership, during which you'll be paying extra fees.
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August 2023 by patricia jackson
It’s always a great experience at the City Fitness facility on South street . It’s very clean and all of the staff are very courteous both on the phone and in person. I especially enjoy the Body Pump class with Michelle Goodwin. She is by far one of the best instructors I’ve had and her class is.very effective although a great challenge. I would recommend everyone to City Fitness for their fitness goals for sure!!
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August 2023 by Maria Krieg
The staff was super helpful getting me situated with my membership and showing me around the gym. I’m impressed by the staff and cleanliness of the gym so far!
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July 2023 by Genna Woodyard
I have loved my experiences at all of the City Fitness locations! I frequent Grad Hospital and East Market based on where I live and work. I love that a gym is so accessible. The recent renovations at the Grad Hospital location has definitely made it even better.
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July 2023 by Bill Subers
Friendly, helpful staff. Equipment is always clean and we'll maintained.There's always enough available equipment to keep busy.
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July 2023 by Hope Osecky
I recently joined City Fitness in Graduate Hospital and my experience has been wonderful. Jack really helped me get the best plan that fit my needs and I joined when the gym was having a promotion!
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July 2023 by Fern Billet
Great club! Really like the Thrive program and working directly with a coach who can make adjustments based on my physical concerns. Also enjoy the camaraderie of working with a small group.
