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February 2024 by Marla marko
Reputable Bank, convenient and can always find one that is open .
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May 2023 by Victor Cabrera
These people lowkey racist & they do not take they job serious.
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January 2023 by Ernestine Vega
These women work really hard here at 7 is fine their customers they never leave you standing in line they always tell you to come forward I've been to other Citizen Bank did they do that I mean to do it but they don't recognize that you're staying in there that fast don't just be acting like you're doing something else but UPS customer service their employees or really good with everybody and very helpful in helping opening accounts and making sure your card Works they really work hard for their money like seriously they should be paid more but when it comes to this company but when it comes to this company for a credit card they're not the bank you want to deal with their very cheap with their credit cards will give you like a $300 credit card like who wants it that's for a little kid I could buy like three things with $300 I would recommend pulling a credit card at with this company
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January 2023 by Mildred Alicea
We need a drive true
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April 2022 by Jillan Mckale
Never can get enough money out at the atm this bank is broke tell me I don’t have money but I do have money I been going the bank for 20 years time to find another bank
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March 2022 by Jake C.
horrible bank will charge you exorbitant overdraft fees. i've paid over $500 in fees to this bank. do not use under any circumstances
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January 2022 by Manuel Roman
This place always has the worse customer service, you walk in no greetings, the tellers are cold and almost robotic. If i was a secret shopper you guys wouldve failed big time today. Hope ya enjoy your holidays hope the new years brimg this place some better energy
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March 2021 by Chop Stryfe
Such an awesome branch.
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December 2020 by Charaf Ben
The assistant manager is very rude, disrespectful and careless about the customers.Only one african american teller that says Hello with a smile , the rest all look like they just woke up.Do not use this location if you want to be treated right
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November 2020 by Bednar Rashad
Long waits
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September 2019 by Joe B
Exceptional Customer Service
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August 2019 by Bill Bowen
Awful customer service. It was quarter to 5 when I entered. Close to closing time. I was ignored by multiple employee's. Everyone kept there head down and ignored me. One gentleman walked right by as I was trying to get his attention. I just wanted to know what I needed to bring tomorrow to open an account.
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December 2018 by DJ GreggieC
Valid this branch and institution. They charge $7.00 to cash their own checks. That's is down right greedy.
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October 2018 by Anh Tran
The worst customer service. My checking account was opened in another Citizens Bank branch with the zipcode 18951. My ID has the zipcode 19134. Since both did not match up, they refused to let me withdraw the money even I already swiped my card and entered the PIN number correctly. Told them if that is the issue, I would use the ATM outside. I, however, talked to the tellers because I need large bills. After hearing that I could withdraw from ATM outside, they rolled their eyes at me with an attitude on their face. I have no trouble using other Citizens Bank branches anywhere but this branch. This is absolutely ridiculous.
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August 2018 by kim colon
Great customer service. Went in for a home loan, and they made it a stress free process..