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October 2023 by Dustin Oliver
I recently moved to Philly and was looking to get a bike for riding in the city. I came into Cadence not know anything about bikes and was met with enthusiasm and an eagerness to help. The team walked me through the basics and helped me get an awesome bike that I ride about 5 or 6 days a week. They didn’t pressure me into buying anything and were simply there to help. Absolutely would recommend.
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October 2023 by Kane .d
Stopped in for a helmet and a light for my bike. The staff was super helpful. Didn’t try to upsell me for what I needed at all. Will definitely be back.
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September 2023 by Lindsay Festa
These guys are the absolute best. They have been incredible with any mechanical issues that have come up on both of my bikes. Taylor in particular has been so helpful in terms of explaining things. Their service is top notch and there is always a quick turnaround time. I highly recommend people use them as their LBS.
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September 2023 by Dominic Mussoline
From the minute I stepped into the shop, the staff was extremely helpful and kind. Every suggestion for my bike was accompanied by an explanation as to why it would or would not be in my best interest. It was also evident that no unnecessary services would be performed for the sake of jacking up the price. The mechanics know what they are talking about and inform you of the most effective ways to spend your budget. I highly recommend this shop.
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August 2023 by David Kriner
Stopped in for quick chain inspection saturday. Service was Excellent and very welcoming. They were able to provide me with new chain and install on the spot. Thank you very much, greatly appreciated. Anyone looking for a new bike, I highly suggest you see what they have. Lots of super nice bikes that are very light weight or if u just need service to keep your bike in good shape, Check this place out
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August 2023 by Francys Fuentes
Definitely my favorite bikes shop in Philly. I've found everything I've needed and more cause the team is so nice and helpful. If you go, look for Taylor (the cherry on the cake at Cadence LOL) great personality.Also I'm super happy with the bike and all the rest of things I've got there. ??
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July 2023 by GreekDudeYiannis
I brought my bike over to get some new tires and guy there recommended I get some other stuff fixed while I was there after I mentioned there was an issue with the gears. All the problems got fixed, and now it glides so smoothly and goes even faster than when I originally bought it! Thank you thank you thank you!
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July 2023 by Eden Harris
Great spot to buy a bike or get a much-needed tuneup. Taylor, the bike mechanic there, helped me choose my new bike and get it outfitted to my needs. He is legit the best. Super attentive to detail, great at explaining things to someone like myself who is newer to the ins and outs of bike maintenance. It's a laid back vibe in there but they take things seriously too - every time I've ever had a question or issue about my bike, they get it fixed asap. Huge thank you to Taylor and the other folks at Cadence for leveling up my cycling experience!
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June 2023 by Rebecca Fasten
Brought my bike in for an annual service and new tires. They had it done in one day and cleaned my bike and made it look like new. Very pleased.
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April 2023 by Alex Ondik
10/10. The only bike shop you should go to in Philly. Taylor and Brady who I've worked with clearly know their stuff, and more importantly they're just good, honest professional people who have consistently gone above and beyond for me (a stranger). You don't see that in most businesses these days.I'm a new cyclist and have gone to them for a tune up/check up on a second hand bike, formal tri bike fitting, saddle fitting, cleat adjustment, and most recently just a "help the chain is grinding weird and I can't figure it out." They never make me feel silly for all my questions and you can trust them like friends, versus other bike shops that you're worried are trying to upsell you on a part or service.Highly recommend for all the different services I've gone to them for.
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October 2022 by Geo
Used the shop several times for repairs, tuneups, bike fittings. Great service. Knowledgeable mechanics. Visit them often!
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October 2022 by Fee Sepahi
The team at the 25th street, especially Taylor, are passionate about cycling and being part of the Philly scene. It’s great to have them in our neighborhood serving our every need.
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September 2022 by Craig Kowalsky
The only bike shop I'll go to in Philly. Wish I could give 10 starts.Had a flat while delivering for Uber Eats. Not only did they stay open late for me while I walked my bike in from Fairmount and 19th, they also were very helpful and helped me out way more than I could have imagined. Great people! Great shop!
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August 2022 by Gabriel Buyske-Friedberg
I cannot rate Cadence highly enough. Having spent most of my time split between Trek and Bicycle Therapy, I’ve become accustomed to the idea that no matter what is wrong with your bike, you are paying a minimum of 60 dollars and more likely than not that number will explode to 130+. What turned me over was a simple problem with a tire. Being right near Trek, I took my bike in to them. They told me they would have to replace the entire tire/wheel and change my gear mechanisms for a total of 165. That being hugely out of my range, I decided to try Cadence out for a second opinion. I ended up walking away paying 25 dollars for the fix. When I was there, they confided me in that more likely than not Trek just didn’t have a person capable of fixing the problem so they were going to just go with the largest fix possible. Similar experiences ad nauseom with Bicycle Therapy. The guys at Cadence simply care about biking and your ability to do it. Not to mention they are incredibly personable and friendly. On multiple occasions they have explained to me peculiarities about my own bike to save myself grief with taking it into the shop later on. They are fast, friendly, INCREDIBLY reasonable, and overall, honest. They simply rule.It is no competition at all where you should take your bike with issues. Even though I no longer live in the area, I still intend go there and HIGHLY endorse any inclination you have to do the same.Sincerely and supportively,-Gabe
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August 2022 by Phila Starr
Taylor was just great to interact with! Nice! Smart! He understood my concerns and clearly made a difference on all of them. My bike rides better than ever! Added at least 1 mph to my average speed! ?
