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April 2024 by Martin Espinoza
Excellent service and attention, store specialized in Apple products
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December 2023 by Sean Sartor
I was researching information regarding the investment of a refurbished MacBook Air vs A new MacBook Air. Michael provided all the answers I needed
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November 2023 by Dennis Dawton
I always take our broken computers here. GREAT SERVICE and no Apple store lines.
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October 2023 by Francis McGee
I recently (sometime this year) needed to get a new battery for my MacBook pro which happened to be out of warranty (the battery was bulging out of the keyboard). It got good write-ups from Philadelphia Magazine, so I called them up, had a quote over the phone and visited later that afternoon to drop it off.Their lead times were said to be about 3 days, and true to their word it was ready by close of business Thursday. I picked it up that next day. The gentleman behind the counter keeps the doors locked and didn't appear to sell anything but he fixed my laptop. So no complaints from me. Can understand the locked doors though.
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October 2023 by Ron Obi Nwumeh
Visited here because it was listed as an authorized Apple servicer for ipads. At that time I wanted to avoid hard resetting and losing everything on my ipad which had locked me out and wasn’t even offering me the option of using apple id login. The man gave me the impression of being extremely dismissive of my situation and unmotivated help in any way. Was unbothered to ask questions to understand the issue, didn’t give any helpful info and didn’t seem to care. I’m glad I remembered to report a low rating for this business and feel vindicated to see some other similar ratings. I believe it is important for business to respect the time of customers and potential customers.
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August 2023 by Q The great
Fast turnover time. They were done fixing my Mac screen in a day.
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June 2023 by Martin Waring
Bundy is my go-to place for Mac products.
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June 2023 by Mea Culpa
The two men in the store gave me an impression they were actively trying to be as unhelpful as possible and were uninterested in fixing my computer. I would highly encourage you to take your business elsewhere.
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February 2023 by Stephanie Maden
Great communication, fast service! They replaced two apple laptop computer batteries, thank you! Very reliable!
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January 2023 by Chris Davis
Highly recommended if you are an Apple product user. When my iMac crapped out, the first store I took it to just made matters worse. Bundy got me up and running within a day after dropping off! Personable, professional service!
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April 2022 by Pierre Prioleau
They were cool but they tech tried to get me to buy stuff I didn't need
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March 2022 by Marquita Payne
This place has been in business for years and we trust them with all of our computer needs. My mother used to get my computers and such from here when I was a kid so I remembered how reliable they are. My MacBook Pro which we bought from Bundy’s years ago (it is extremely old, late 2012, but it was working FINE) stopped working, wouldn’t charge despite the charger being new, wouldn’t charge with a different charger, and wouldn’t power on at all no matter what I tried, and I tried a lot of stuff I looked up online. Well I contacted Bundy’s who told me to bring it on in and when I did, they determined that whatever the problem was was a fluke and shouldn’t happen again. They ran some diagnostics to make sure and got my computer up and running and changed a few settings. They even said it’s operating on 80% battery strength which is fine for a super old computer, so they wouldn’t even let me try to just buy a new battery. Of course I expected to pay for that and even tried to insist but they told me they couldn’t dare charge me for doing that because it was basically nothing. Well the “nothing” they did had has my computer back up and running strong for weeks now. I not only appreciated their honesty, but this of course added to the trust I already had for them. Highly recommend.
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March 2022 by Amyl S.
Writing this after getting off the phone with Bundy. I have purchased laptops, and have had them repaired at Bundy, recommending them highly for the past six years. I just had a piece replaced that they put in three months and 11 days ago, and they were not surprised, nor were also not concerned, or wanting to address this- merely offering a 'free estimate' for a replacement part again
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December 2021 by Danette M.
Great interaction with Bundy. Thanks Michael for detecting the problem, solving it and retaining the data on the MacBook Air. The MacBook was ready for pickup 3 days after we agreed to repair it. This was after the Genius Bar at the Apple Store said we'd need to replace the hard drive and would need to separately recover any data that wasn't already backed up. Of course, they recommended purchase of a new MacBook. Well, Bundy diagnosed that we needed to replace the logic board and could retain all the data. They also offered to help with data recovery if we didn't want to replace the logic board. A good experience.
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November 2021 by Timothy B
They always provide me with the best knowledge about Apple Mac products, I purchased my first Mac Book pro with them years ago, and they give me excellant service. Im currently buying the new IMac with them, im just blessed that Bundys is around! 5 star status.
