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December 2023 by Pranathi Tupakula
Extremely poor customer service for even high loyalty status members.
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March 2023 by Ciao Rou Fan
Their service was really good and efficient.
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March 2023 by Fan Fan
Their service was really good and efficient.
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February 2023 by Jaylens Daddy
One of the safest locations around. It's in a well-lit portion of University City on University of Pennsylvania's campus. I prefer to use this ATM location at night
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May 2022 by Allison T.
The ATM machines are in a locked lobby., so they are inaccessible when the bank is not opened. NOT HELPFUL!!!! Every bank in America has a better system than that!
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May 2022 by native one
This bank is unbelievable, I opened an account on line for my son who has a disability, so he could have his SSI checks deposited at the 39th walnut st branch. Long story short within 2 days they closed the account and sent his payment back. A bank that doesn't except money for children with disabilities. Not American at all.
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February 2022 by Darrell-and-Shirelle Robinson
I don't understand why they are temporarily closing branches. I have to travel far to see a teller. ?
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October 2021 by Melinda Gevorgian
I came in with an idea of how to resolve an issue I had with my checking account, that was actually more complicated and slower than what needed to be done. I worked with Olivia, who was incredibly kind and helpful. She helped me resolve my issue in a significantly faster and more efficient way than what I thought I needed to do. She addressed the root of my issue, and was very knowledgable in her work. Would recommend anyone to work with her! She’s great!
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August 2021 by Esam Esam
Bad service
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June 2021 by medjkane djamel
They let their customers wait a long time without even asking what brings them in
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November 2020 by P Zh
The machine on the account has broken for five busibess days.........
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February 2020 by Mel Woods
The customer service is great. Shanika is always pleasant.
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December 2019 by Mahmood gailani
Bad customer service dont try to go there. The lady super rude about safe deposit box service and zero knowledge about where she is working at.
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September 2019 by سمر Øمدان
Very bad costumer service. I made an appointment so I dont have to wait but they made me wait anyway. They assumed that I am a non- american student without asking . TD bank is only 2 minutes away and has a much better service.
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July 2019 by Nassim Haouam
Best costumer service ever. Do yourself a favor and change your bank from PNC to Bank of America. When you come here ask for YOLI
