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November 2023 by elsayed Shanab
Auto Zone its one of my favorite places to shop for car parts either on-line or at the store but tonight when I went in to get my antifreeze And pay for it cash the girl at the register had an attitude it was $14.& I was paying with $20 .bill she said no change then I lowered to $15 just to get $1 back & she still rejecting my purchase.
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November 2023 by Alpha Centauri
Sébastien went above and beyond his duty to help me out with the part I was looking for. Thank you Sébastien
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September 2023 by Tempest West
Employee Akram store 6781!!!!This is my 2nd interaction with this young man. I got super busy with life and didn't do a review after my 1st visit to this cottman ave location. He has the BEST CUSTOMER SERVICE EVER. From helping customers in store to answering the phone 100% amazing. I came in with multiple issues for multiple cars and Akram was extremely patient and helped me with everything. 95% of people I'm sure only do reviews when they have a bad experience, but it's time we start doing them when we have a good one as well. I saw him again today and he even remembered who I was and asked what I needed immediately. This time his store manager was there so I made sure to tell him how great Akram is. He truly deserves a raise, a bonus or something. You don't meet young people like this anymore so hold on to him he will go far in life. Great Job ? ? THANK YOU (Tempest)
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September 2023 by Beglar Natchkebia
Samiya was very helpful with my getting my oil and filter . She went above and beyond for me . Ask her Samiya
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August 2023 by Elly Lareina
Highly recommend this place the staff member Akram was very helpful and knowledgeable he was patient and helped fix my car issue after several other places wouldn’t assist me . Definitely will be back
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August 2023 by Vanessa Arroyo
Francisco went out his way to help me with my Acura Mdx . I was unable to start my car and he went above and beyond to help me get it started without having to go back and forth. He made sure the battery to my car was installed correctly and made sure I got what I needed. I truly appreciate you and your hard work Francisco
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August 2023 by Small Daddy
I have been going here for years and never felt comfortable but today meeting Samiya change my prospective of this location. She was such a help .. thank you Samiya ❤️
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July 2023 by Natany Domiciano
Bad service from the attendant Maia. I needed help understanding the difference in a product and she was rude. When I decided to leave the store, she was still laughing so loud because I had asked questions.
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July 2023 by Faith B
Michael.B was extremely helpful assisted with my car remote battery. I’m so thankful and would recommend this store.
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July 2023 by Keith “STRETCH” Furman
One of the best autozone in Philadelphia This particular day there computer system was down the gentleman in the air help me and make it so much easier for me You guys deserve 5 stars keep up the good work
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June 2023 by CAFÈ
Very good and very attentive customer service. The supervisor Alex is very helpful he knows his stuff. I came in and within 5 minutes. He found the correct part and I was on my way. Thank you so much Alex for your will definitely recommend this autozone.
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June 2023 by Show Ready Cars LLC
Amenia was absolutely helpful the store manager. Even helped me out when I had a problem with my BMW. Went above and beyond with her help and professionalism. I'm happy to say there people like her in Philadelphia, especially working for an autozone, she is completely a asset and and major help to just customers when in need. Thank you Amenia!!!
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June 2023 by Muhammad Ali
Rude staff, specially AlexDont know how to respect customers, was very rude and showed unwillingness to help. Never going there again, had to walk out without getting helped
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May 2023 by Diane “DeeDee” Loftus
If I could give no stars, I would, for this Auto Zone, worst ever. I wanted to buy windshield wipers, but needed the number that would fit my vehicle. I don’t buy them every day, so I didn’t know. I didn’t get in the checkout line because I didn’t have my purchase. I stood in another line behind a gentleman that was being helped by another employee. Once he left, the employee told me I had to get in the checkout line. I told him I needed the numbers for my wipers. Again, he told me to get in the other line, or I could look them up in a book. Who is the customer? Isn’t that his job? So, no one at that counter, but wanted me to stand in a line 10 deep to ask for what I needed, then go pick them out, then get back in line to purchase. And , they found it amusing as well.This place needs classes in customer service. I ended up at Auto Zone on Frankford Avenue. They are five stars, absolutely! Take lessons from them, you need it!
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April 2023 by Natalie Martinez
So I went to Autozone because I had a bad brake light, and was I so fortunate to have Alexsey the store manager that was so kind to come outside on a rainy day and put on my brake light, he came out and used the proper tools and did everything so Nicely and even teached me how to do it on my own for the next time it happens, Alexsey I just want to thank you for your help it was greatly appreciated!!
