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June 2024 by Lacia Coleman
DO NOT USE no stars Big time scam. Called for dryer repair (running but no heat) GLEN Never fixed the problem, got paid before the work was checked out of good faith. When he was contacted about the failed job (less than 24hrs) tried to say the problem was something new which was more money. The amount of money charged I can buy a new dryer. Karma will fix that man for LIFE
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June 2024 by Manny Ruiz
We got robbed the tech came out in October fixed the fridge I had to call him back now and he came back I asked to check everything please tell me if it was worth fixing or better I buy new. He suggested I buy the starter part the job was 800 total and pay upfront half for the part .. we did that he returned following day tells me it was the compressor and can’t do nothing have to buy new so here I am in the situation I feared pay for this guy to come and tell me I’m out 400 for nothing when that could of went to the new fridge ! !! He left with the 400 starter part too !
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May 2024 by David Romano
Expensive.... way overpriced BUT they have many items in stock for repairs and good hours which almost makes up for the prices.
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May 2024 by Lauren Raikowski
I am not one who habitually writes negative reviews, but we had an absolutely horrendous experience with Glendon Coore to the point that we filed a formal Complaint with the State Attorney General's Office, Bureau of Consumer Protection. Glen had diagnosed our dishwasher as needing a new water pump and the dishwasher still did not complete a wash full cycle, despite paying him $386 to fix it, and he demanded more money to come back and take another look at it! When I explained that all of my emails to his company had bounced back to my Gmail account, and that we were suspecting that he was a Bad Actor, Glen then refused to make us whole, and he would not refund us the money we paid him despite repeated, written attempts to be made whole! I would not recommend this Contractor, and I would not allow him in your house!
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April 2024 by Robin Widener
Don’t call this person!!! He’s a lair!!!!!’ My husband called on 3/29/24 , for our refrigerator that stop working. This person he spoke with said he’ll be out on 3/30/24 at 12:30 pm today . My husband called just to make sure he was coming out , and the gentleman gave us another time which was 130pm Well 130 came and gone . We called and then told us he’ll be here at 430 pm . Smh???. I told him never mind because I feel that he didn’t want to come out anyway!!!! . So that’s very poor customer service..,.
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April 2024 by claudine mickey
Work was great nice personality. We laugh we joked and he still done his job. The Refrigerator right now is on and is working fine and I thank him very much for his time and his patience
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December 2023 by Elenita Marcha
My dishwasher is old and leaks. I needed it diagnosed to see if it’s worth repair. Service was scheduled the very next day. After diagnosis and thoroughly showing me where the two problem areas were, I was provided quote for parts and labor which were fair price. However, I wanted the pricing of a new dishwasher, since I didn’t think the old machine may not be worth the investment in repair. It’s on its last leg.Appliance Pro (Glen) also worked with me to find new appliance and quote install pricing. Glen and Ricky came back the very next day to deliver and install new dishwasher and remove old one. Glen found me top of line dishwasher at incredibly below retail price ( I researched !) and efficiently and expertly installed. Very hard working, motivated and customer centric.I will use the company again and recommend to others !
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November 2023 by nicole robertson
I can’t speak highly enough for the service I received from Glen with Appliance Service Pro 1. Glen was quick, professional, reasonable and down to earth. He even joked about me still using aol. Hahaha I called yesterday and Glen scheduled an appointment for today to diagnose the problem with my refrigerator. He arrived on time and was even able to fix the problem on the spot. I was not able to be there myself but before he did any repairs he sent me a video of what the problem was and why it was happening. He made a stressful situation pleasant and headache free. His service was worth every penny. I highly recommend Appliance Service Pro 1. Thank you Glen!!
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November 2023 by Jay WestPhilly
Called 10 companies and only this one answered the phone, he showed up in 15 minutes diagnosed and fixed the dryer in 30. Before anyone called back.
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September 2023 by Yasmine Achille
Did like the service the guy looks like he didn't know what he was doing My frigerate it till not fixed.
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September 2023 by Linda L.
This place is a gem!! Always so helpful and so easy and fast to order parts. I highly recommend this neighborhood store.
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July 2023 by Robert Bakerjr
Arrived on time . Work was done quickly. No problem. Will use again.Services: Stove & cooktop repair
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July 2023 by N GWA
Did a Maintance on my furnace great work and professionalService: Refrigerator/freezer repair
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May 2023 by Carlos Vasquez
Great customer services, and good prices, I highly recommendService: Freezer repair
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November 2020 by Mary S.
Oven baking element went on Thanksgiving. The next day he had the part in stock at a fair price and the oven is back working. This gentleman runs a nice shop that can save you if you are in a pinch and he handles all calls personally
