AAA Philadelphia is a comprehensive local business offering a variety of services for members and the public. Known for its strong leadership in insurance and travel services, it now provides expert planning through AAA Travel, personalized advice from AAA Insurance Services, and trusted auto repair from ASE-certified technicians via AAA Car Care. Members also benefit from 24/7 AAA Roadside Assistance, available wherever they go. The store features additional amenities like an Amazon Hub Counter, making it convenient for customers. Customer experiences highlight the efficiency and helpfulness of the staff. One visitor found the process of handling a tag and title appointment surprisingly painless, despite a complicated situation, and appreciated the same-day issuance of a new PA auto tag. Another customer praised the prompt response for a dead battery, noting the technician’s friendly service and thorough check-up, which identified starter issues. A family traveling on I-95 was saved by AAA roadside assistance when a flat tire was quickly repaired, thanks to professional staff who prioritized their needs and got them back on the road within an hour. Service quality extends to insurance inquiries, with staff like Desarae Lee receiving high praise for her professional, kind, and helpful assistance, especially regarding international permits and special promotions. Customers also appreciate the friendly atmosphere and quick service when getting transponders or other small services, even amid parking challenges. Overall, AAA Philadelphia combines reliable auto care, excellent customer service, and convenient amenities to serve both members and the community effectively.
Great Service for trip planning. Digital mapping and lodging information alone the way and back..
June 2024
Was a bit apprehensive to stop in here because of the parking situation but I decided to park in the Home Depot lot and walk over. Went here to get a transponder, was in and out within two minutes. Everyone was extremely friendly and helpful! I’m glad I stopped by ?
February 2024
I brought my car in at 10:30 for an 11:00 oil change appointment. Five hours later, they take my car in for service. This is my second time at this shop. The first time I came here, I waited over three hours for an OIL CHANGE. What a monumental waste of my time and money. I’m looking for a more efficient service station
