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February 2024 by josh schwartz
I want to start by saying that maintenance and the concierges are all great, but the building is a nightmare.The past two months has been nothing but problems. What they don't tell you before signing a lease is that the building has flooded several times impacting multiple floors. Due to that there was construction for over a month.Now their billing service is not working correctly and we are told they are being switched over to a different service. They now want to charge us for THEM to switch services. We already pay over 2000 for a studio and an amenity fee, AND an admin fee. Now due to this mess-up they claim we haven't been charged correctly and now going in and charging us at random times with no communication for prior months. Plus they want it the same day.Walls are paper thin you can hear everything from the street no matter what floor you are on. Somehow they are still better than PMC but that ain't saying much.
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January 2024 by Steve Sul
I’m adding a star for the ability to walk to work in Center City and the concierge, who generally are very nice and helpful to their best ability.First, I am a firm believer that if an apartment does not have the proper equipment or capacity to handle dogs, then it should not allow dogs. I have lived in buildings that allowed dogs but the buildings had plenty of measures in place to keep non-dog owners happy: soundproof units, daily sanitizing of public areas for dog waste, and strict and efficiently enforced bans against noncompliant owners (picking up waste, noise). Moreover, because the rules were so strictly enforced, residents either had very apartment friendly breeds like Greyhounds or similar breeds that didn’t require constant supervision, or had dogs they knew from personal experience were non high maintenance. 1213 Walnut has failed to set any expectations, rules, and consequences with dog owners and hence this apartment is overrun with badly behaved owners and their pets. I have never seen so many breeds that require at least a backyard in other apartment buildings I have lived in and owners who have no clue how to take care of these breeds. I lay the blame for this dog situation squarely on 1213 Walnut for lack of any enforcement and for its lack of foresight in allowing barking dogs into units where the walls are so thin you can hear your upstairs neighbor walk around in sneakers. The cleaning is atrocious: there is now a permanent stench of stale urine on the amenity floor when you get off the elevators.Second, the amenities themselves: as a preface, I am paying $2300 a month for a studio and I expect some quality. The exercise room’s treadmills, the FOCAL point of any exercise room, are uncalibrated and one of them even tilts to the side. There are only two ellipticals. The exercise room is functionally equivalent to a Motel 6 fitness center; it certainly is more spacious and looks nicer, but I need for the equipment to be more numerous and for it to work. I constantly have to wait for a broken treadmill. The rest of the amenity floor I don’t use generally. It’s nice looking but the few times I used it I wanted more privacy for WFH calls; internet is fast.Then the appliances and the layout of the $2300 studio itself: not great. For the layout, the apartment lacks privacy when the window shades are up. I can see straight into my neighbor’s apartment. That’s bad, especially since the bed space is right next to that window. The bathroom is a nice size but, again, for $2300, there should be a tub. I like occasional baths for relaxation but maybe it’s not as important for others. The layout, however, is not as bad as the appliances themselves. The appliances need to be updated. The dryer does not dry completely and has an issue with the dryer sensor, so it stops prematurely on almost every load. The dishwasher is a half size and the oven is a half size and the fridge is a half size. I would’ve given the small sizes a pass but it goes with the cheapness mentality of the management. It’s also an overall small apartment: barely 500 sq ft. On the plus side, and very important: the climate control works fine but it takes like 15 minutes sometimes to switch on.Lastly, management: incompetent. I don’t know what it is management accomplishes, but as a lawyer, I hold competence in the workplace in high regard. Management straight up lied when they told me in a memo that it would take a business day to make repairs to my HVAC. It took about a week. And whoever was in charge forgot to lock my door at the end of four of those days even after me reminding them after the second time it happened. I would come back from work to find that my door was clearly unlocked: you could see from the daylight seeping through the door that was slightly ajar. Nothing was stolen but I want to share this story to show how little management cares and, if you get mad at incompetence, you’ll be in for an infuriating lease term.I won’t stay here past my lease term because I’ve found so many other options. Shame on you, 1213 Walnut.
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November 2023 by Enya Hughes
Management has been informed of numerous safety complaints and has consistently failed to respond in a timely manner. Strangers are randomly let into the building with no questioning where they are going, and have vandalized property and harassed residents.I’ve lived here for almost a year and have not only raised multiple serious safety concerns to management, but I’ve been dealing with a cockroach AND mouse issue on my private outdoor space (which is on the third floor and NOT at ground level).Don’t be fooled - negative reviews of this building are PROMPTLY taken down so as to protect the image. I have sources.The lack of ability to respond to a safety issue in a timely manner is appalling and is why I’m writing this review.
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October 2023 by Margo Huzenko
The best apartment you can find in Philly. The management is also great and very attentive:)
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October 2023 by Nicholas McDonald
My favorite apartment I have ever lived at. Amazing staff, community and facilities!
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October 2023 by Monika Patel
We moved into 1213 earlier this year and everything has been nothing short of amazing.
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October 2023 by Zoey R
Moved in here last month and it’s been great! My dogs LOVE the dog park and all the pet owners are so friendly ?
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October 2023 by Stefani Mojsoska
I’ve been living at 1213 walnut for the last couple of months and have had the most incredible experience — everyone that works here is super sweet and amenable, and the amenities are excellent!
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October 2023 by Hugo Pakula
I’ve lived at 1213 walnut for over 2 years and plan to renew again. Not only are the apartments fantastic quality, but the amenities feel like ‘luxury’ and the management are ACTUALLY reasonable with you. Maintenance requests are typically completed within the same day or the next day. As of the time of writing, there’s also a great cafe and a veterinary office underneath the building.From a location perspective, you are right near a CVS, UPS, the best restaurants and happy hours, a chipotle, Starbucks, and more.The management also puts on events with free food, drinks, and games. It’s honestly really special, and makes the building feel like a community.The building recently switched from Bozzuto management to Scully, and it is a noticeable difference (in a good way!)
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October 2023 by Imani Shabazz
1213 is great! The staff is super friendly and responsive and generally just great to be around! Sean and Dan are especially friendly and make the living experience phenomenal. Jasmine in the leasing office is super sweet and made the process of moving in easy peasy!
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October 2023 by Stephanie McDonald
We have lived here three months and we have loved every minute. The staff is so kind to us, our toddler and our fur baby. An added bonus is the beautiful views and amenities.
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October 2023 by Viktoria Izadi
The people working here are very nice. Parties are amazing.Maintainer staff is super friendly, not the fastest but efficient.The building is very nice and clean.Location is PRIME
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October 2023 by Peter Donato
We have lived here at "1213" for over 4plus years. There has been a Very Big Change ever sinceScully Management Co. Took over last year for the much better.The Entire Staff could not be more helpful & friendly whenever called upon.We are proud to call"1213" Our Home.We thank the Entire Scully staff for all they do.
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August 2023 by Amanda Quemore
I've lived at 1213 Walnut for over 2.5 years and I have enjoyed living here every one of those days. Some of the highlights of why I love living here:- The Concierge Team is friendly, efficient, and always working to protect the safety of 1213 residents.- The Maintenance Team is 2nd to none. They keep the building/property clean and they respond quickly to any individual requests.- The Management Team works hard to build a sense of community at 1213 Walnut. The resident events hosted by the building are worth going to, like our most recent event: "BBQ and Brews"- The building is very dog friendly, which is great for me and my Scottie (although he can be a bit of a curmudgeon at times!).- The other residents are pleasant. I've never had a negative experience with any resident within the building.- The neighborhood is dynamic and everything you need is within an easy walk.If you're looking for a great, safe, and easy place to live in downtown Philadelphia, look no further. 1213 Walnut is where you want to be.
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August 2023 by Rebecca Jonas
I had a great experience living at 1213 Walnut. The management was excellent, the community is friendly. I never had an issue that wasn't resolved in an expedient and friendly manner. I would highly recommend this building to anyone looking for a luxury building in center city.
