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January 2024 by Alexis Epright
dr Cuneo is amazing but unfortunately this office has trouble getting things done in a timely manner and consistently delays my referrals, scripts and care. It’s super hard to get an appointment and I have had frequent issues with them not calling me back with answers to my questions and not answering the messages sent through the patient portal. It took weeks of calling regularly to get them to send the script to a specialist they referred me to see. And every time I called they told me they had submitted it but it was never received by the specialist. I had to go in person and request a paper copy of the script and had to wait for them to write it and print it for me while I was there even though it was supposedly written weeks prior.
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December 2022 by Kelly Logan
My excellent Doctor Dr. Gabe Ruggiero retired so I was assigned to this place. I waited in hold for 45 minutes. Once I reached a human I explained that I was a person who gets two colds a year relating to seasonal allergies. If it goes to my chest I need amoxicillin. I asked to make an appt. And to schedule that but in the interim to call me in amoxicillin bc it was Friday and. Holiday and I knew what this was about. I wasn't calling for.pain meds or to get some saleable prescription I was asking for amoxicillin. Literally the most common antibiotic in the world. She refused to call it in. She was rude. I would first.of all never go there you would die before you reached a doctor and second of all these ppl have no common sense. Stay far away interview your doctor and find one who uses common sense vs robotic protocols. Every situation is different and amoxicillin has zero street value or uses other than to stop infections. By Monday I could be bedridden right now I'm okay but a person almost 50 knows their body. I go to the Dr. Twice a year and it's always the same thing. Ridiculously poor customer service. Stay away.
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October 2022 by El
This practice makes it clear that they do not prioritize patients. Even patients with serious chronic illnesses can’t get appointments. And its obvious their total disregard for their patients since they can’t be bothered by answering their own phone and instead redirect you to a service that is not even in the same town. Going to this practice caused me a great deal of medical trauma that I have had to work on in therapy for years. I wouldn’t recommend this place to anyone looking to get better.
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April 2022 by David Bierman
Doctors are rude and they don’t help you at all. I showed up 6 minutes late and she wouldn’t see me. I will definitely be finding a new doctor!
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January 2022 by Katie Maser
Most horrible place you can go. They don’t treat you like an individual or have any bed side manner. Been calling for two weeks to get my grandmas medicine refilled and no one can answer the phone or callback from my voicemail. Unsure what to do now.
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September 2021 by Andy Montella
I see some negative comments here. Maybe those folks are going to a different place. The receptionists, doctor’s aides and the doctors their could not have been more helpful or accommodating.I rarely review anything but I have been ? satisfied with my treatment and interactions. They have gone above and beyond in the Parkersburg office for me on multiple occasions.
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November 2020 by Autumn Butler
Dr. Cuneo is very attentive and really listens to your questions and concerns. The staff remember you and feel apart of your family in a way.
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July 2020 by Olivia Sodak
I have never written a review before but I see a psychiatric nurse here who I absolutely love. I have struggled with my mental health for a very long time and I finally found meds that work. Yes seems too good to be true. The receptionists never call me to schedule a recheck visit like my nurse says they would, and then when you call to schedule it you have to go through 3 different numbers to get in contact with the correct department just to be sent to voicemail. And no, no one calls you back. So you have to find time during your busy day at work to call them multiple times just to schedule an appointment. THEN when your meds are running out, you call them for refills and of course no one answers so you have your pharmacy call and they can’t even get in contact with anyone. So now I have been physically sick and having withdrawal symptoms for almost 2 weeks because no one cares enough to do their jobs. This place may be great for physical health but LGH/Penn Medicine puts mental health patients as a last priority.
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July 2020 by Nadine K.
Absolutely horrible. 0 stars should be an option. Called and got 2 different answers for a test that was needed quickly. Placed on hold forever. Called back, placed on hold. Abominable. If you don't have an emergency and are looking to waste your time, please call them or stop by.
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August 2019 by Kelly S.
I love LGH Family medicine Parkesburg Dr. Durbanis and Dr.Stienke are amazing ! They never fail to get to the bottom of things and find out what's going on . They are very professional friendly caring . Every Medical assistant and clerk I met have been fantastic as well . I highly recommend this office !
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March 2019 by Ethan H.
The nurse Dianne was so rude to me today that I will certainly never return. I'm already very sick and waiting forever in their waiting room, I don't need a sh!t attitude from the nurse. On the flip side the Physicians Assistant Michael was very nice and thorough.
