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March 2024 by Francisco Urquidi
Nice people that work there and great service, we won a free coffee cause they didn't had it prepared when I asked for.Great costumer service.
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March 2024 by Michael
Wendy's and most fast food spots will be hit or miss, and it is very location and staff dependent.I'll say that at around 8:40pm on a Tuesday night, I put in a mobile order for a Dave's Double and a small chili when I was about a 5 minute drive away, and it was delivered to me after about a 5 minute wait in the drive through.The employee acknowledged my presence when I drove up to the speaker and told me that they would be right with me. Afterwards, they apologized for the wait, which I felt wasn't necessary since it's called fast food, not instant food. They were very polite.At that time, there weren't many customers, so I'm assuming there weren't as many workers as well, yet they still delivered hot and good tasting food. The burger developed a nice crust on both sides that enhanced its flavor without tasting burnt, and the ingredients felt fresh. The chili was hot and warmed up my soul. I forgot to ask for saltine crackers, but they included them anyway.
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March 2024 by giorgi gigauri
Very bad service and they are not sober and
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March 2024 by Larry C
The employees don't want to be there, and it shows. Quality and accuracy is erratic at best.
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March 2024 by Adam Finnefrock
Even the premium burger was dry. Staff too busy talking to each other to take orders.
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February 2024 by Kalsoom Khan
Very nice staff and manager. Delicious food.
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February 2024 by Kevin German
This location is always empty.
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February 2024 by Ray Davis
Worst Wendy’s I have ever been to. I go there once or twice a week. 5 out of the past 6 times I’ve been there the order has been completely wrong!! The staff is incompetent along with management.
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February 2024 by cjpmugsr999
Daytime manager is a moron! Employees not much better. Got a 1.5" rind instead of a piece of lettuce. When called on about it, manager just said "that's the way it comes".Parking: its a parking lot!!
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February 2024 by Oscar Torres
Always run out of
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February 2024 by Molly Cohen
Location doesn’t have breakfast.
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February 2024 by Antonio Scanzello
At 11:45 am this morning 2/17/2024I ordered a Dave’s single combo and a baconator at the Malvern, PA location drive thru. Both burgers were overcooked and cold the fries were cold and salty.Totally dissatisfied!
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January 2024 by Chris T.
It's my wife's birthday and all she wanted was some coffee and a properly made double stack breakfast sandwich and nuggets for later and you incompetent morons screwed it up. How hard is it read a screen?
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December 2023 by Rich S
Im a senoir citizen I tried using the Wendy's app but the manager refused to honor the discount offer in the app. When he tried to scan the bar code it wouldn't take on his end.In the past, I've had issues with the Wendy's app at other locations but the manager always honored the the discounts. Now I understand why this location gets the ratings that it gets. Terrible customer service. I won't be back.
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December 2023 by Steve Kraus
The manager at this location who takes the order is a miserable person. Barely speaks to you and acts like he is annoyed at the world. Been several times and always the same lousy attitude. Even forgets items in your order often. How hard can it be. Stop by if you want some disrespect thrown in your face.