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December 2023 by Graham Kennedy
Tom and his team were fantastic when I needed them the most! They supported me through a claim while I was overseas and ensured coordination of all of the repair service teams. Highly recommended!
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March 2023 by kathy halton
For many years now, we have had our cars and houses insured with Tom French. He is easy to reach on the phone, and always ready to engage no matter what the issue. He recently fought hard for us on a claim, keeping us informed of the progress, until the matter was successfully resolved. Tom is a caring and professional agent who I would recommend highly.
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March 2023 by Tom Dennis
Tom French and his team have handled my home and auto insurance policies for several years. They made the initial transfer of services as easy as possible, and it's been smooth sailing every since. My inquiries are always handled professionally, in a timely manner, and the team is steadfast in keeping me informed of any updates which can benefit me...
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February 2023 by Adrienne Iloff
Tom is the consummate professional; again, he has gone above and beyond to help me with a claim wherein the at-fault party's insurance company is having difficulty reaching their insured party. That shouldn't be my problem, but of course it has become mine as I need this resolved.Tom spent A LOT of time escalating with that insurance company on my behalf, and pending the counter party's insurance company review, I believe this will be resolved this month.We can't control other drivers' behavior, and when these situations arise, the extreme commitment that Tom has to his clients is absolutely invaluable!
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January 2022 by J Gonzalez
Tom has been great. I have been with him since he started his business. I have had a chance to see his business grow while my life both personal and professional change. He truly has been a good neighbor.
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October 2021 by Natalie Traboscia
Absolutely wonderful. Tom French and his staff Are always just a call away for any questions or concerns a. They offer compassionate care with each call and are always extremely helpful. I’ve been with them for years for home and auto insurance and am very happy!
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July 2021 by Chelby S.
I can't say enough about this man! he's close to walking on water. he's very professional, kind, caring and a great listener. if you want to be treated well, call him up. - C. L. Brown
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January 2021 by Marc Lucero
I appreciate all the help Tom and his team has helped me throughout the time I been with State Farm. Their team is very professional and their customer service is excellent!! Highly Recommend!!
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November 2020 by Dawn Davis
Been with them for 4 years. Love dealing with them
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September 2020 by Natalie Houck
I can't say enough great things about Tom French and his team. They make you feel like family, and are such a pleasure to work with! They are extremely friendly and have such empathy and compassion for their customers.We recently had our roof ruined in a storm, and they helped us get someone out immediately to put down tarps and prevent water intrusion. They made the claims process so easy, and constantly checked in with us to see if we needed help or had questions. I was blown away by their helpfulness and concern.Tom French was recommended to me, and now I recommend him to everyone. Best insurance agent ever!
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September 2020 by Connie Dietrich
I have been with State Farm for a very long time. I stay because they are awesome. This past weekend I had to sell my mother's car, it has been sitting for more then a year so we no longer have insurance on it. I needed to drive it to another location. I called State Farm and told them I wanted to insure the car for 1 day. I was sure they would tell me forget it, but they didn't.Genie at the Customer Service center, provided me a solution that worked great. She was very patient while I asked questions, some of them more then once. I could not believe that they were able to help me out and it took only 1 phone call. State Farm is the BEST!
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August 2020 by Jake Scott
Tom French takes care of my auto and home insurance. Has for years. He is a pleasure to work with. "Customer Service" could be his middle name. Agents usually sell you a policy and leave you to the mercy of the claims department if you have a claims need. Tom cuts the red tape and stays with you through the process. Highly recommended.
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July 2020 by Tim Lisowski
Tom is simply the best! We had an issue after a long power outage and ended up without water for nearly 2 weeks due to some complications with our well system. Tom was available and responsive even on the weekend and made sure we were covered and taken care of with no hassle whatsoever. Would highly recommend to anyone! Thanks Tom!
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July 2020 by Brooke McCullough
Tom and his team are the most helpful, professional, and personable people I have worked with! They have continued to provide optimal service and coverage for my family and I am so grateful! Thanks, Tom!
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July 2020 by Erin Rafter
Tom French is the guy to call for all things insurance! He is a class act and will always puts his clients first. Thanks for all the years of help, Tom.