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January 2024 by Patjarie Daniels
35 min wait
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December 2023 by Jessica Furjanic
I don’t understand all the bad reviews… I’ve been coming to this shop for 10 years and have always had a positive experience. Today I went in and received great customer service, my hoagie was ready fast, and it tasted great! Thank you guys.
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November 2023 by Chocolate Droppa
Always ordered from this location! But today some ugly trailer trash looking female happened to be working! Gets my order wrong then have the nerve to tell me next time I’ll be charged! If you cleaned your ears and heard me right the first time I wouldn’t need to come back! Hoagies not worth $14 anyway! Won’t be going back to that whack place! Some words I had to hold back! Owner I can careless about bashing your goofy employee when she doesn’t know how to handle a situation professionally! Obviously your employer lack proper communication skills! Every action has a reaction! Therefore you act ignorant you’ll get that response when a customer spending there money ? ?
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November 2023 by Ella M.S.
Kevin and Damon gave great service and the food was amazing!!
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November 2023 by Rich S
Went to this location to buy a hoggie (which I used several times before) on Sunday at 10:10 AM. Store was supposed to open at 10AM but doors were locked. Workers inside saw me standing outside but nobody came to open the door so I left. I won't be back. They just lost a customer.
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October 2023 by Roydan Lobo
One guy there is weird ! No smile no greeting ! Customer service zero !
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October 2023 by Brian b
After being told it was 40 minutes for a pickup order, i show up to them having no order of mine in their system i show the correct store number to the enployees only to have them call me a liar! Horrible experience as a frequent customer will not be back as quality and service has declined over the past year!
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May 2023 by Susan B.
When you call to order they put you on hold then never get back to you. I have actually gone in the store and watched them do it to several other phone callers. They didn't pick up even thought they were not busy.Very poor management. Prep is not clean and the manager is surly.Go to a different Primo's
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April 2023 by Julie Rivera
I love their Hoggies the first and second one was better than the third one the bread was a little soggy but I think that was because of the pickles other than that I love love love
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March 2023 by Phill G.
Honestly didn't know what to expect. I've been let down a few times foodwise by other places being that I had super high expectations since I am coming from California and hearing all the hype about Philly Food. Well, PrimoHoagies brought it! They exceeded my expectations plus their Dirt Pudding, wrapped pickles, and Mozzi Balls are those extra touches that make the orders go over the top with a chef's kiss. Needless to say, I highly recommend PrimoHoagies if you're in the area. It's worth the 3,000+ mile trip for me. The staff "Ron & Briana" are awesome they sold me, not to mention Briana's photos are the main reason I came in 1st place. Kudos!!!Check my profile, I'm a California Guy who just so happened to visit my work in Coatesville. I'm sending sandwiches home from here because words will never do this experience justice. This being my 1st ever visit to Pennsylvania, PrimoHoagies made it something to remember.
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March 2023 by Bob S.
You can get a better sandwich at Wawa and pay half the price. And know what ur getting there over load the sandwich and it's disgusting. The one manager is very disrespectful made me feel unwelcome and talked like white trash I saw her outside the store smoking a cigarette when I was trying to order she was screaming at her son while I was in the building I will never be ordering here again I wish they had better staff . They under pay minors and lie about the starting pay
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December 2022 by Priya
Im embarrassed to say that ive been living around the area since long time and i visit this location multiple times and havent seen this.I went the other day and this place caught my eye, stepped in and wanted to just have grilled chicken without the sandwhich. I guess probably its only me that have asked something like this.The guy at the counter was super sweet, he took my request and gave me the order. And also, their menu has amazing sandwhiches probably will be back soon.
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October 2022 by Frank S.
Yesterday I purchased the worse Philly steak sandwich I have ever had in my life a Primo in Wayne, PA 19087. I realized the price of beef is high but 15 bucks for a regular without cheese seemed a bit on the high side. Not nearly as bad though as when I got home and found not very much steak in the steak sandwich. I was amazed at the tiny portion. Not going back.
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September 2022 by Michael LeCroix
I feel as though this location has had its share of "growing pains" and that they have navigated them successfully, whereas other locations I've been too still have a long way to go. It's common among chain stores like Primos that don't pay well, employ young kids with little to no work ethic, have low morale, and require weekend work. That being said, the Paoli location was a breath of fresh air....I patronized this location twice over the summer. I called once on a Sunday afternoon; polite teenager answered and told me my order would be ready in 15 mins. My travel time to the store is exactly 15 mins and when I arrived sandwiches were as I had ordered, and all worked out well. In and out in 3 mins.Most recently, had a coupon good for either the Wayne or Paoli location, called in for 3 sandwiches on a Sunday, failing to mention the coupon(didn't know it had to be mentioned prior!) arrived minutes later, told the guy about the coupon, he seemed initially annoyed by it, but realized it was an honest mistake that I didn't tell him about it when placing my order and he still used it and applied the discount. I was very pleased both times at this location. 2 for 2 so far.I worked in that area for years (no longer do!) and never set foot in that store or even knew it was there and generally go to another Primos location closer to where I live, but this spot seems to have it together more than others.
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August 2022 by Tristyn Sikora
Primo is going downhill. Sandwiches have gotten much worse and the prices have gotten much higher. Also got way too much diablo seasoning making the sandwich unbearable to eat.
