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August 2022 by L I.
I'm beginning to wonder if the pharmacist is licensed.Wrong med given by pharmacist.Another pharmacy read order and gave correct med.
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June 2022 by Alex G.
They need more people for pharmacy pick up. Long line and wait and only one person working the pick up counter. Ridiculous.
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February 2021 by Julie C.
Terrible, terrible pharmacy. I have to go to CVS because of my insurance, but they regularly overcharge me and are really rude (and I'm a really nicer person). I've had numerous issues with them saying a prescription is expired (when it's not) and they say they'll call the Dr and don't or I call the Dr's office and they call the CVS to straighten it out and then when I call CVS back, they still insist that the prescription ran out. Basically any that can go wrong has gone wrong over the years and now I've driving out of my way to go to a different CVS
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February 2021 by June L.
Terrible, terrible pharmacy. I have to go to CVS because of my insurance, but they regularly overcharge me and are really rude (and I'm a really nice person). I've had numerous issues with them saying a prescription is expired (when it's not) and they say they'll call the Dr and don't or I call the Dr's office and they call the CVS to straighten it out and then when I call CVS back, they still insist that the prescription ran out. Basically anything that can go wrong has gone wrong over the years and now I'm driving out of my way to go to a different CVS
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June 2020 by Nina B.
I started going to this CVS about a year ago since it's 5 min from our new house and I regret ever going here. I usually just suck it up and come here because it's so close and I don't want to drive further but I'm so over this place. There have been so many times that they don't run my prescriptions through my insurance and they try and charge me over $100 for something that should only cost $10.. customer service sucks and most of the workers in the pharmacy can't do their job. Only thing I will add is that most of the actual pharmacists are very nice and professional, but the people who check you out are not. I do not recommend this CVS. GO SOMEWHERE ELSE! They rip you off and suck overall. Really hate this place and feel bad to give them a 1 start but they don't deserve anything higher than that..
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April 2019 by Mary Ellem S.
I hate hate this pharmacy!!! Hours for prescriptions to be filled. Long lines no matter what time I come in! I keep promising myself to switch all my prescriptions!! Time to do it is NOW!! At least 10 people waiting right now!!
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April 2019 by Thomas O.
The worst. Prescriptions are always late. They can have four people working behind the counter and still have seven people waiting to pick up prescriptions.
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April 2019 by Shelby T.
My husband and I come to this location because of convenience, but the service here is horrible. We have never had our prescriptions ready on time. For example, today I went to the doctors office at 11am and had a prescription electronically sent. It's now 4pm and the prescription has not been filled and I'm now expected to wait.
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March 2019 by Anthony R.
The young man behind the counter was extremely courteous but that didn't make up for the fact that this place was a disaster. The prescription that should have been ready hours ago wasn't and I wound up waiting over an hour. There was an endless stream of customers and the understaffing issue was painfully obvious. I was picking up a prescription for a friend but you can bet I will gladly stay with Paoli pharmacy for my medication needs. I never experienced anything like this in over 15 years with them.
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March 2019 by Alex S.
Pharmacy service is super slow! Great employees but slow service. Definitely understaffed!
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January 2019 by Ayesha T.
I bring my prescriptions here and no matter what time of day I come, it is always a wait!! I have never gotten out of here in less than an hour. You may be asking why I come here , well they stock most medicines unlike Wegmans's pharmacy.
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September 2018 by Ellie L.
****5 star to the employees BUT ZERO stars for the pharmacy! ***** This cvs is right down the road from me and I go there often. The employees that work at the cash register are funny and very friendly. Even the night shift workers are happy and smiling which is nice to see. They ring you up fast and are also helpful. They carry on conversations with you to make your trip there enjoyable. HOWEVER!!!..... The pharmacy I have dealt with a few times and they are horrible. They seem to hate their job and are rude and snobby. The guy that works the register mumbles and you can't understand him. I had to pick up medication from a work incident and he made it very difficult. They said it was ready after waiting for a long time and I walked up and then was told their system apparently went down and he mumbled that I couldn't get the meds bc of the system being down so I replied well when can I get it and he looked at me like I was stupid and said well not now... pretty sure that's not the response you should give a customer. I won't be dealing with this pharmacy anymore I'll be going somewhere else. So I recommend not even bothering with the pharmacy.
