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October 2023 by Mel B
I walked in on a Saturday morning. All the women were chatting at the register. I passed one employee who looked me dead in the eye, I nodded hello but they kept walking. I walked around for a few minutes browsing for pants. Not one person said hello or asked if I needed assistance. I will take my business to another clothing store. It’s a shame other customers seemed to have similar experiences at this location. A friendly hello or some type of acknowledgment would go a long way, especially with the amount of money one would spend at Loft.
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July 2023 by Janine Dambrosio
I was in Paoli today and I knew Loft was having 40% off, I opened a credit card last week at Loft in Collegeville. I was ready to go shopping… I walked in around 3:15 today, store is empty. Two people at the front cash registers. No one looks up, no one says hi. I walk the whole store twice. Again, I’m the only one in the store. No one says a single word or even acknowledges that I’m in the store. Yeah, I’ll spend my money elsewhere. This is absolutely not the first time but this is happened at loft Paoli. I don’t know why I even bother thinking that something will change. Oh well, your loss.
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December 2022 by Kathryn Cox
Don’t walk in at 6:45. Pm. They close at 7 pm and the staff will let you know before you are even through the door.. by screaming across the store that they are closing. Very rude
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October 2022 by Courtney Beeker
Super super helpful staff. While shopping a representative asked if she could get a dressing room started for me and when I got in their she had arranged my clothes so beautifully, it made me feel so special. I’ve never had this treatment before. Starting back in the office tomorrow and really appreciating the special attention. Oh and the clothes are gorgeous.
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September 2022 by C B
Super super helpful staff. While shopping a representative asked if she could get a dressing room started for me and when I got in their she had arranged my clothes so beautifully, it made me feel so special. I’ve never had this treatment before. Starting back in the office tomorrow and really appreciating the special attention. Oh and the clothes are gorgeous.
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June 2022 by heather garner
I usually don’t do reviews but the ladies in this Loft were amazing. Mary called a different store for me to set a size aside. She was an absolute doll. She makes me want to go back. Her energy was just fantastic.
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June 2022 by Flyers Fan
Horrible place to work. Employees talk bad about each other and do not help nor respect other. If you haven't worked there long you get bullied by the more tenure people there over your size. Its like high school all over, instead of working as a team they set you up to fail. I wouldn't wish what goes on behind the fake smiles on anyone. This place needs better teamwork, managing and caring people to work there.The company should be ashamed for allowing people to be treated this way. As a former worker and believer in women supporting women, this place is the exact opposite.
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July 2021 by Cheryl Paolisso
Not a great selection and wasn't even approached by the staff.
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July 2021 by Dorothy Copeland
My sister always finds something there for her small size.
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June 2021 by Bobbi Ann Carter
My Mom and I shopped there for the first time, and the staff was very friendly, professional and accommodating. We enjoyed our shopping experience. Thank you to the staff for their kindness and patience
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January 2021 by Connie Hollinger
Great sales
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December 2020 by Dena Edos
I got some cardigans here today, the fabric was amazing and the colors vibrate, the prices very reasonable
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September 2020 by Barbara Evans
Staff is always so friendly!
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August 2020 by Rosana Biebel
Sales are very nice. Good quality clothing
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March 2020 by Holly Hughes
This has to be the best LOFT I’ve ever been to. Every time I am there, staff are always friendly and more than willing to help. This is the only store (aside from Center City) that carries some of the Plus collection in stores so between the selection and the staff - it’s always worth the drive for me! Highly recommend.