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December 2023 by Susan Wagner
The CVS in Paoli, PA, is my pharmacy of choice. At this visit, the employee was concerned about the cost of my prescription and suggested ways I could reduce it. I so appreciated her taking the time.
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August 2023 by Angela Tarloski
I can't say I've ever had a bad experience at this CVS. I think the staff is overworked and underpaid. Everyone is always very pleasant and helpful. I think it is wild that they only recently started getting a lunch break. I'm super grateful to their staff that the paoli CVS pharmacy has remained open despite crazy staffing shortages and so many Pharmacies closing - give them all a raise!
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February 2023 by Giovanna Souza Pires
Their \\\"on sale\\\" items are a good price,
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February 2023 by Fernando Alves Moraes
Always friendly and knowledgeable staff.
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January 2023 by Google user
Please provide better customer service and STOP LYING ON RETURN POLICY. My receipt clearly states return possible till 02/11/2023 which was denied on phone and was hung up. Even though you are paid by insurance company do not up sale.
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January 2023 by Anand Patel
Please provide better customer service and STOP LYING ON RETURN POLICY. My receipt clearly states return possible till 02/11/2023 which was denied on phone and was hung up. Even though you are paid by insurance company do not up sale.
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August 2022 by L I.
I'm beginning to wonder if the pharmacist is licensed.Wrong med given by pharmacist.Another pharmacy read order and gave correct med.
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June 2022 by Alex G.
They need more people for pharmacy pick up. Long line and wait and only one person working the pick up counter. Ridiculous.
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August 2021 by Dave Martini
The absolute worst pharmacy in the area.
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August 2021 by Xue Qin
The pharmacist is so rude. Do not recommend
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June 2020 by Nina B.
I started going to this CVS about a year ago since it's 5 min from our new house and I regret ever going here. I usually just suck it up and come here because it's so close and I don't want to drive further but I'm so over this place. There have been so many times that they don't run my prescriptions through my insurance and they try and charge me over $100 for something that should only cost $10.. customer service sucks and most of the workers in the pharmacy can't do their job. Only thing I will add is that most of the actual pharmacists are very nice and professional, but the people who check you out are not. I do not recommend this CVS. GO SOMEWHERE ELSE! They rip you off and suck overall. Really hate this place and feel bad to give them a 1 start but they don't deserve anything higher than that..
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April 2019 by Mary Ellem S.
I hate hate this pharmacy!!! Hours for prescriptions to be filled. Long lines no matter what time I come in! I keep promising myself to switch all my prescriptions!! Time to do it is NOW!! At least 10 people waiting right now!!
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April 2019 by Thomas O.
The worst. Prescriptions are always late. They can have four people working behind the counter and still have seven people waiting to pick up prescriptions.
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April 2019 by Shelby T.
My husband and I come to this location because of convenience, but the service here is horrible. We have never had our prescriptions ready on time. For example, today I went to the doctors office at 11am and had a prescription electronically sent. It's now 4pm and the prescription has not been filled and I'm now expected to wait.
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March 2019 by Anthony R.
The young man behind the counter was extremely courteous but that didn't make up for the fact that this place was a disaster. The prescription that should have been ready hours ago wasn't and I wound up waiting over an hour. There was an endless stream of customers and the understaffing issue was painfully obvious. I was picking up a prescription for a friend but you can bet I will gladly stay with Paoli pharmacy for my medication needs. I never experienced anything like this in over 15 years with them.