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January 2024 by J D H
The reservation process was smooth! Everyone I spoke to so far at Load & Lock is knowledgeable about the units, the pricing, the move-in process & especially about the availability of the current rentals. I thank Morgan for all of her helpful information & a special shout out to Ron for his efforts to help me get into a LARGE storage unit I am sure to love!
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December 2023 by Karen Statler
The store manager was very helpful, went above and beyond to help me. I would highly recommend using their facilities.
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November 2023 by Anne Machalik
Ron was very accommodating. The reservation process was very easy. We chose Palmerton for the location. The unit is clean and we love the security!
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November 2023 by Laura Zacharias
The employees were very nice and helpful!!! I feel very secure w my things being in a gated storage area and the facility i chose is just down the road from my home.
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October 2023 by Cheryl Lewis
I have a pretty long history working with the wonderful people at load and Lock self storage. At times I have tested their patience to say the least, and still they remain professional. The manager at the walnutport location (Ron) has a very high standard for customer service, which he passes to his associates. This is the first storage facility that I have worked with that understands how much a person's belongings can mean to them and they make every effort to make sure they don't lose them. I will always come back here for my storage needs, and I can't thank them enough!
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October 2023 by Kimberly Parsons
The staff at the Walnutport/Palmerton location were very helpful and responsive to questions and concerns that came up during my move. The interaction with the staff was very positive and professional and a genuine willingness to help.
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October 2023 by Kamaka
Very accommodating and friendly staff!!
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June 2023 by wagnerkids
Rented multiple spots at multiple locations and had no problems with the service. Would recommend.
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June 2023 by Sherrie Jarr
Easy to rent and use. Excellent communication with staff!
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June 2023 by BigRed 18951
Used for years. No complaints. Felt it was very secure.
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June 2023 by Sheila the Petite
Very personable, good customer service
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June 2023 by Cory “BigRed” Kepner
Used for years. No complaints. Felt it was very secure.
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December 2022 by Juanita Yanchek
This storage facility is great. I have used the Walnutport location previously and I am currently using one in Palmerton. I will definitely recommend this company to anyone looking for storage space.
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May 2022 by Kimberly Ford
Jessica was very pleasant and she explained everything clearly. She helped ease my storage anxieties. Thank you for having pleasant staff and workers.
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May 2022 by Peter Stahl
Walnutport is under construction. There are some storage units there but vehicle and RV storage is in Palmerton. Make sure to be specific where to go, especially if you are planning a Sunday checkin when the office is closed.Otherwise, the staff are very helpful and the storage space is adequate.
