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June 2024 by Kayla Ringler
Friendly staff! Great discounts!
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May 2024 by Jennifer Burns
Was great everyone was helpful
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May 2024 by Maritza T Dolich
Great customer service
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March 2024 by Danette Gower
Great service, friendly staff!
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March 2024 by Eric Brown
The customer service was great. The people in the office were friendly. Knowledgeable and great to deal with.
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February 2024 by Sheila Saeger
Very friendly and polite people I talked with. Very helpful in helping me decide what size unit I should rent.
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January 2024 by J D H
The reservation process was smooth! Everyone I spoke to so far at Load & Lock is knowledgeable about the units, the pricing, the move-in process & especially about the availability of the current rentals. I thank Morgan for all of her helpful information & a special shout out to Ron for his efforts to help me get into a LARGE storage unit I am sure to love!
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December 2023 by Karen Statler
The store manager was very helpful, went above and beyond to help me. I would highly recommend using their facilities.
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November 2023 by Anne Machalik
Ron was very accommodating. The reservation process was very easy. We chose Palmerton for the location. The unit is clean and we love the security!
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November 2023 by Laura Zacharias
The employees were very nice and helpful!!! I feel very secure w my things being in a gated storage area and the facility i chose is just down the road from my home.
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October 2023 by Cheryl Lewis
I have a pretty long history working with the wonderful people at load and Lock self storage. At times I have tested their patience to say the least, and still they remain professional. The manager at the walnutport location (Ron) has a very high standard for customer service, which he passes to his associates. This is the first storage facility that I have worked with that understands how much a person's belongings can mean to them and they make every effort to make sure they don't lose them. I will always come back here for my storage needs, and I can't thank them enough!
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October 2023 by Kimberly Parsons
The staff at the Walnutport/Palmerton location were very helpful and responsive to questions and concerns that came up during my move. The interaction with the staff was very positive and professional and a genuine willingness to help.
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October 2023 by Kamaka
Very accommodating and friendly staff!!
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August 2023 by Nancy Liguori
Great experience.
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June 2023 by wagnerkids
Rented multiple spots at multiple locations and had no problems with the service. Would recommend.
