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November 2023 by Patricia Rupert
Great customer service.
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October 2023 by Nomad Trader
They were nice but closing the Verizon store.
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August 2023 by Julia Lauren R
If I could give 0 stars I would. This company is a monopoly in the area but their service is constantly dropping, their equipment is always faulty, and they charge an absolutely outrageous amount for basic Wi-Fi. An absolute joke.
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July 2023 by frank Vitovitch
They do what they say they will
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July 2023 by Ashamolie
Very helpful ??
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June 2023 by Dennis Bargher II
Very helpful phone set up. Quick easy install.
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June 2023 by Mary Richardson
Very nice helpful employees.
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May 2023 by donald ruiz
Went to replace equipment, was very good service. They handled the situation with a few minutes. Would recommend to anyone in this service area.
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April 2023 by Chelsey Fritz
I had a modem go bad and when I got there they had it waiting for me. I wasn't familiar with Palmerton and was cutting it close to their closing time. They waited a few minutes after even to make sure I got the modem! Had an excellent experience!
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April 2023 by David Schwarz
Always very friendly and helpful.
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January 2023 by Eleanor Lalik
Nice people got me in and out in a few minutes
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December 2022 by Tazzy D
If I could give 0 stars I would. I moved to the area from an area that I had Xfinity and Xfinity was amazing compared to this Blue Ridge Cable service. The TV and internet are constantly going out of service and not to mention the price. I'm paying $30 more now than I did with Xfinity and that's with a promotion. When the first year is done it goes up $30 and then after that year it goes up another $40. This service absolutely sucks. I pray that Xfinity comes to the Lehigh Valley area.
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December 2022 by Cheryl L
Forget those "stellar service" commercials! Truth is: chronic pixelated channels on all 3 of my TVs, no resolution even after Techs did 3 service calls for problem, extremely long wait times for "after hour" calls to report channel problems, and high monthly premiums! Very frustrating!!! Looking like it's time to consider Direct TV option!
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October 2022 by Rodney RODRIGUES
I always visit when I have a problem with e-mails, pictures ,scams and someone there fixes my problems
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September 2022 by GoldenGod
I'd give lower than 1 star if i could there sales reps lie to you. If you upgrade your internet make sure you ask them about being charged extra and not to lie to you. I was straight up lied to and overcharged and had to pay the first month for 2 internet packages just because of the days the billing cycle fell on!!!!???? Give me a break Blue Ridge Your losing us as customers and i hope everyone that reads this either stops there service with you as well and people looking for a tv/internet provider go with someone else. Blue Ridge is hands down the worst. Im not exaggerating one bit.
