-
February 2024 by Linda Grube
Great experience, as always!
-
January 2024 by C B
Review is for the service department: they took good care of my vehicle and provided and offered all services needed and they treated me like a human being with courtesy and respect. Also got my vehicle in for service right away with no issue and were friendly and willing to help. Able to provide a loaner car to make the appointment scheduling convenient with my work schedule. The 2 gentlemen at the service counter were professional and organized. A few weeks ago they also assisted me for nothing in a bad situation with my windshield wiper broken. Again I was treated like a human being and the service man understood my problem right away and was caring, helpful and respectful.Update 1/10/2024 I had a broken console in the back of my vehicle and I stopped by unannounced, and this service department popped the broken part right back in about 5-10 minutes and had me on my way. The gentleman at the counter is so helpful. Excellent service and respect here.
-
January 2024 by Alan Shoudt
J. Bertolet, Inc. is always very nice to work with. The service department always keeps me updated as far as the needs of my Atlas. Chris is very accommodating as far as scheduling and keeps me informed of the progress on the work being done while my Atlas is in the shop. Excellent car dealer to deal with.
-
January 2024 by Karen Cummins
Every person we encountered at J. Bertolet was not only professional but kind. Kindness is not always found in a sales transaction, and we truly appreciated it.
-
January 2024 by Robert Flynn
Excellent service very courteous and professional staff
-
November 2023 by Dee Haslam
Love the staff at J. Bertolet's. I have been purchasing cars from them for many years and I have always been happy with my vehicles and their service department.
-
November 2023 by Alexis Rist
They were super flexible with mine and my fiancés schedule, communicated via text which is easier for me with work, and they even found an issue I had no idea about and reached out to corporate to get all my issues fixed. I traveled over an hour here because of their reputation and it was so worth it. They even washed my 2022 tiguan and vacuumed my floor mat. Seriously such a great people there, great vibes.
-
November 2023 by Lee Datchko
This is my second time buying a car with J. Bertolet and once again, I am very pleased! Austin helped make this whole process as easy as possible. He maintained great communication with me and went above and beyond to make sure all my needs were met. I cannot thank him enough!
-
November 2023 by Len Troup
My vehicle was scheduled for a recall item, the time was setup for a 9:00 am appointment, they were great I was contacted at 9: 32 that the work was complete. I was very happy with the service manager. Thanks for your professional service and attention.
-
November 2023 by Jodi Slichter
Austin Simpson was our salesman and I would highly recommend him for all your car needs. He knew what we were trying to get and he made the process simple and easy, considering what we drove in with, I feel we got the best deal possible. My daughter and granddaughter will be safe now driving around in a VW Tiguan. Thank you Austin for everything and for you staying late so we could take the new car home. Also shout out to the other gentlemen that stayed late
-
November 2023 by Vinnie Balthaser
Always a good experience at J. Bertolet. Chris and Terry are always friendly and helpful. Saw my old ‘13 Passat SEL getting worked on in there during my last visit there. Happy to see the new owner took my advice in doing business with you.
-
November 2023 by Andrew and Amy Wright
We have been customers at J Bertolet for over 10 years - buying our second Jetta this month. The new Jettas are a great vehicle and superior value when compared to competitors in this class of sedan. The whole team at Bertolet works to make sure that the customer experience is first rate. I do appreciate John and his team: they made the car buying process easy and stress free. He even arranged to have our new Jetta delivered to our home and we signed the paperwork in the comfort of our home - how easy!Thanks Bertolet family!
-
September 2023 by Ashley Reaser
My husband and I received excellent sales from George! Got back toMe quickly with my questions. They worked hard hunting down the specific vehicle by a certain time and got it to me with time to spare! Outstanding costumer service!
-
September 2023 by Saarah Yob
We really enjoyed how our salesman, Andy, was not pushy and made us feel like he NEEDED that sale on our first day exploring options. He was very kind and relaxed!!
-
September 2023 by Cherise K
Awesome dealership! Very kind, fair, and helpful. Helped my family find the vehicle we needed in a short amount if time.
