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December 2023 by Clynton Hatcher
Friendly people, horrible service. Have been facing debit card declines for no apparent reason for several years. In several instances I was declined, paid cash, then later found out those ‘declined transactions went through; so I double paid. They send me to Mastercard who says they are accepting payment but bank is sending money back. Apple Pay works fine with every card but new tripoli. Not one person in the new tripoli banking staff was able to determine the issue and effort for years seemed lackadaisical. Taking my banking somewhere else
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November 2023 by Joel Trybulski
I am once again so dusgusted by this bank. They decided that holding atm & mobile deposits for 1 day wasn't enough, now they hold them for 2 days. Why not inconvenience the few remaining loyal customers they have. So you waste time going out of your way to drive all the way there to be met incompetany young tellers who can't do their jobs (not talking about the "seasoned" staff - the only good thing about this bank) & the manager is rude & obviously has no respct for the people that bank here
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September 2019 by Eric E.
great bank were you are treated like a person not a number, and really listen to your concerns thanks Eric E.
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April 2018 by Kenneth W. Schaus
Finally, a local bank that is offering better CD RATES for those looking for a SAFE place to better their long hard savings, so we can keep our finances out of the hands of those who would pray on retirees and others for their own profit.
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September 2017 by Tim Roeder
Great bank. Personal service.
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May 2016 by Jason Yeakel
I always get fast service when I visit. The associates are kind.
