9AM - 4PM
420 Main St, Oley“Matt Wade, a membership officer at Muhlenberg Branch, was super helpful today with answering my questions and provided me information I needed to complete my transaction. He was polite, professional, patient and understanding. He provided excellent customer service! Thank you Matt!!”
“Ashley Dittman was absolutely amazing and the sweetest ever! I have absolutely nothing but amazing things to say about my experience involving her. She was so kind and even called the following day to check how everything went for me. I truly appreciate her and she definitely made the switch so easy!”
9AM - 4PM
917 Park Rd, Blandon“Andrew and I went in to the Blandon office for a meeting to set up an account and the staff were incredibly friendly and welcoming. Melissa helped us and she was amazing. They seemed like they genuinely cared about their customers. Definitely recommended!”
9AM - 4PM
21 N 6th St, Reading“A bank where people know your name! Personalized local service from people who live and work here too. Highly recommend as a place for you to choose to do business!”
8:30AM - 5PM
1 S Franklin St, Fleetwood“I had an exceptional experience with Michael Miller. He facilitated a commercial loan for one of our portfolio properties with efficiency and communication we haven't seen I'm years with any of our commercial relationships. We are extremely thankful for his responsiveness throughout the entire process. We never felt like we were out of the loop right down to closing. Thanks Mke!”
9AM - 4PM
100 E State Ave, Lyons“These ladies are the absolute best ever. Sometimes I come in here and just have to rant and they’re so completely understanding about everything and anything. It creates such a comfortable environment. I don’t even do direct deposit because I like coming to the bank to talk to all of them.”
“People there are so kind and friendly, I think it's just great that you can deal with banking needs in person,and the facility is a warm and comfortable place to use,I was treated with a wonderful knowledgeable person,and was in and out.great place,ron”
9AM - 4PM
E Main St & N Franklin St, Fleetwood“I'm am very pleased with Fleetwood Bank and the customer service is outstanding. I just closed another bank I had to have all my accounts with Fleetwood Bank. Thank you”
9AM - 5PM
159 E High St, Pottstown“I love this bank, everyone is friendly. Gavin was my banker that helped me close an old account and open a new one and he did it so fast. I have no problems with this bank so far. I also really love the mobile app, rarely do I need to go into the bank.I do wish they would add a larger sign for the outside of Truist since it can be hard to locate when driving. Other than that, I give this location a 9.5/10”
9AM - 5PM
5220 Kutztown Rd, Temple“We have been members of Pagoda FCU for over 20 years. After raising 3 kids and sending all of them to college, we were in a tight spot financially and our credit cards were maxed out. There was rarely enough money for extras and vacations were out of the question. Pagoda worked with us over a series of small, short-term loans to pay off our high-interest credit card debt, consolidate other loans, and eventually pay off all of our debt. The initial loan paid off a couple of credit cards and instantly got us some breathing room in our budget. The people at Pagoda listened to our goals and developed plans to fit our needs. Isn't that what every financial institution should do for their customers? Pagoda worked with us when we really needed help. There is no better place to manage your finances!”
9AM - 5PM
540 Penn St, Reading“Wells Fargo will have forever the best qualification because having excellent services incluye everything and everyone associated with the wonderfully financiar dtaff, services, and solidarity. Thank You Wells Falgo for my celebration at screms Birthday for 1, or 3 months if I dont visiting the Banck. I'm very gratifull with my unique Bank after of different 2 or 3 Banks account for 21 years ago.”
9AM - 4PM
799 N State St, Pottstown“I never have a issue at this location I actually drive out of my way to go here because the woman are always pleasant to work with and very helpful with information. This feels like my home bank they know me and are always ready with a lollipop for my daughter I will not go anywhere else unless it's a emergency.”
“Haven't had an occasion to deal with any of the officers of this bank, but I can tell you that the staff, (tellers) are the most friendly and accommodating folks ever. Always pleasant and ready to do their best to help us.”
9AM - 4PM
110 W Main St, Kutztown9AM - 4PM
4950 Kutztown Rd, Temple“Always good service from the Temple Branch of Citizens Bank. Much better than the Riverside Branch on 61. The people are friendly and the branch has a 24-hour ATM. It's the best bank in Berks. I've been a customer at this branch since 2003.”
“I recently have taken over POA responsibilities for a family member and Charlie Cho has been an amazing help with navigating through the process and various accounts. When you have a life changing event and need to make sure a family members accounts are taken care of, it can be extremely stressful. Charlie made this transition so easy for me to understand and gave me all the steps I needed to take. He literally phone conferences in with me so I don’t have to figure out the account customer service on my own to get the information I need. If you are looking for a trustworthy and helpful associate who truly takes the time to help you and looks out for your best interest I highly recommend Charlie!”
“Great service from Lester Neri in getting an auto loan. He was very understanding of my lack of knowledge of the process and explained everything I needed to know thoroughly. Helpede greatly. Will use Citadel and Lester for everything moving forward. Great rates and great experience!”
9AM - 5PM
601 Penn St, Reading“As horrible as their customer service is on their 1-800 number, I only stay with Santander Bank because their entire staff are wonderful. Their work ethics are exemplary. You are made to feel like you are the most important person their when you need their services. Keep up the wonderful attitude prevalent each time I visit.”
“Im a credit union kind of guy, But the customer service that you receive from the women and men working at the OLEY branch is top notch, Always a smile and a hi or hello, its nice to know that there are still people that know and can still do their job, and have a friendly attitude towards their customers. Best bank i had in the last 31yrs.Thank You,Stuart Snyder”