-
March 2024 by Judy Carman
I deleted a previous review as a representative of the company reached out to me.We ordered two recliners in November 2023 and still have not received them. The company is giving us the runaround.The information the provided to the retailer is ever changing.Do yourself a favor and look for other companies if you are in the market for a recliner.
-
March 2024 by Ann Marie Schrage-Glaviano
My son is a medical professional out of state. He stayed and cared for me during my surgery. He bought me this chair last year after my total hip replacement. What a blessing!!!I had terrible edema after surgery. This was imperative for postoperative elevation!(Every Rhuematogist in the USA should get product brochures, my opinion)A year later, this chair is still my happy place. I would highly recommend it for anyone with osteoarthritis or postoperative care needing leg elevation.This chair is incredible!!! Helps you get up without effort. You don't struggle in this recliner, like a standard recliner.A wise investment for self care & comfort. Buy it!! Don't think twice❤!
-
February 2024 by Antoinette Rosamilia
Comfort
-
February 2024 by Alex Snowden
They do not do anything when you try and use the warranty. They refused to even come out and look at the issue, instead saying it is not a manufacturer defect. It is clearly a manufacturing defect as Brisa fabric was not sealed correctly for one swatch used on the chair, it’s not even a part that is used/sat on but it is very visible. Don’t trust in the warranty.
-
February 2024 by Karen Scott
The left chair is a wonderful thing for my mother. She bought it because her old one broke and she's going to have surgery so she needs a chair that can raise her feet above her heart which the swing can do she liked the style I hit hurt perfectly. My husband picked it up for the next day and brought it let it up and she slept in at that night My husband picked it up for the next day and brought it let it up and she slept in at that night. She said she had a great night's sleep the best in A long time
-
January 2024 by Carleen Anderson
Easy to complete
-
January 2024 by David Northup
Customer Service is basically nonexistent! Their third party parts and repair company WSR Solutions is incompetent, uncaring and no help whatsoever! I don’t recommend buying an Ultra Comfort America Lift Chair!!!
-
November 2023 by L Munch
I'm writing this review for my elderly father. This chair is only three years old and the finish us peeling off. He contacted this company and they didn't help in any way. Then he went to the retailer from where he purchased it and they did their best to help, including, contracting this company and with much disappointment, no success. When a chair at this price has such poor quality, my father and I would certainly NOT recommend this product.
-
November 2023 by Charlie HOLLENSED
I have used a lift chair for almost 10 years. This chair is much better. I need to recline with my feet above my heart and the eclipse feature makes it happen. The chair has a great group of control buttons. I really love this chair. It is excellent. I am sitting in it right now.
-
November 2023 by john primm
I purchased the lift recliner from the Tallahassee Sam's Club. Since the remote has gone bad twice now. Sams Club replaced the first one without question as the product wasn't even a year old. Now the manufacturer warranty must only be for other products. As I've had to purchase the second one at my own expense. It made it almost 6 months, then one of the switches stuck and now remote is not working. Was charged $137.84 for the replacement. Hopefully my medical situation will improve enough where I'm not limited to this recliner 24/7.I wish to add an update to the review 10/30/23. Since the last offering, the frame of the recliner has failed. It did make it through 2 years of use almost to the day. Once again, the run around and leap thru hoops begin. The manufacturer warranty basically states the frame is covered 100% to the original purchaser. Let's see if and how much hassle I'm put through to get the warranty honored.Will update as the process progresses.
-
October 2023 by Debra Davis
10-5-23COZY POWER RECLINER WITH COMFORT ZONE UC671We were just beginning to lose hope in finding recliners that met my husband and my needs at the same time. After trying many chairs, in many different stores, we were just about to give up on finding a comfortable recliner that wasn’t “tacky”! It was very important to me for my 6’ 1” husband to have a recliner that actually fits him while offering a matching one that also fit my 5’ frame. This recliner met almost all our expectations. Not only do they fit but they have so many incredible “comfort zone positions” it’s crazy!I love these chairs and would have given them 5 stars based on just comfort but taking into consideration that I would not have bought them just based on comfort because style is also very important to me. I am giving the chairs an average rating of 4.1 star review based on the following :1. Comfort- 5 star2. Ability to adapt to different size body frame types- 5 star3. Color option availability- 3 star4. Room positional (not wall hugging)- 2 star5. Chair accessories (cordless phone charger (it takes a while to charge) corded phone charger, drink holder, tablet & phone display, side pocket for magazines - 4 star6. Style and appearance-4 star7. Availability (wait time)- 5 star8. Overall quality- 5 starI would post pictures but we are in the middle of redecorating I will try to update with pictures later.
-
October 2023 by Glenn Ropiak
Bought lift recliner for $2000 had remote replaced.a month and half ago started making noise they came out said the mechisem needs to be replaced. Since then called them 2 times and now there ignoring me
-
July 2023 by Cindy Teets
I bought my lift chair February 2021. Since then, I have had a problem with the controller. That was taken care of. Then not a year later, 5/22/2022,, I needed a new mother board, new controller and transformer. Then on 9/2022, a bolt fell out of the bottom and I had a metal piece sticking up in the seat. I had to pay the serviceman $100 for a service call since it was out of warranty. Then a metal L shaped part part fell out of the bottom of the chair. Now the leg TV lift will not work. Do I gave to pay another $100 to get this fixed? They say there is a LEMON in everything that is made and I think I got the Lemon!!! Help.
-
May 2023 by Steve
I bought 2 of the Artemis chairs. Very expensive and very comfortable. One of the chairs i have needed to have a service guy come untangle all the wiring so it wouldn't unplug the wires while using the lift chair option. We bought the heat and massage options. I've felt better heat and vibration from a 15 dollar massager at Walmart. We can barely feel them, no massage, more of a buzzing sound. The heat is heat pad that they put under the upholstery of the chair, in one location. Plus, you can see the outline of the pad through the upholstery material. I would not have purchased the massage and heat had known how cheap and ineffective both options are. They should give you better product for 2 $3500.00 recliner/lift chairs. I just expected more. They also failed to mount some hardware that held up wiring, a real quality failure. If I had the chance to give these chairs back, I'd do it in a New York second.I've been waiting on an explanation on the quality escapes during the manufacturing of the two chairs mentioned above. Ultra Comfort has failed to address my complaints above? What is the problem with you guys?
-
May 2023 by Drew Foster
Ultra Comfort Lift Chair Recliner is great. Comfortable and when I need the lift is perfect. I own two of them!
