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June 2024 by Falicia Wilhoit
Don't bother calling just go up to the office anybody and everybody who needs to call don't do it just go up to the office maybe they'll then change the option so that you can actually talk to a human being instead of a robot so again don't call go up there because you'll get nowhere on the phone.
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June 2024 by Stevie
Always sits there WAY too long, after I pay for shipping for it to be here faster. They let it SIT. I mean cmon now I need important things for my dog. customer service is of no help.
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May 2024 by Anna Turner
It's a post office? But I give it 3 stars cause at least no one went POSTAL
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March 2024 by Kira Lord
I needed two pieces of tapeI had to buy a $4 roll of tapeEvery other post office from Meadville to Franklin etc has let me just use a piece or twoIt's not like I needed to wrap Christmas presentsRobbery
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February 2024 by Joe Blachowski
Can't talk to human
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September 2023 by Joey H
Staff seems miserable with their lives
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September 2023 by vlad vov
Been getting nothing but great service.
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September 2023 by nancy ryan
Very nice people and there was no line.
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August 2023 by Ron K
Despite all the ridiculous negative reviews. I have been very pleased with the OC Post Office. They have always been helpful and friendly. People tend to forget these employees do not have a crystal ball! The information they receive at times is limited. They will help you the best they can. But leave the attitude at the door. I have witnessed a few very rude customers! Yes things go wrong but being rude and sarcastic is not the answer. Be nice and have patience!
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August 2023 by Brian Evans
Awful. Said my address was not accessable when I have two driveways that are clear. Driver was too lazy to deliver, my mail was delivered in my mailbox but couldn't drop off my package.
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January 2023 by Darian Rieder
everytime i come here they are closed way earlier than they are supposed to be. they arent supposed to close until 5 oclock and when i went down at 4:00 and 4:30 everything was shut down and locked
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September 2022 by Rafi Perez
So far! They've been awesome! Even when we showed up with 200 packages that needed to be individually scanned in. They have always been friendly and willing to help with what they can. Unfortunately when reading reviews, you have to keep in mind that most people review something when something goes wrong and many times it has nothing to do with the experience at the actual post office. Thank you guys, I know you are doing the best you can under limited circumstance and you are doing an excellent job.
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May 2022 by Raymond Stone
I needed to execute a critical international parcel return and I was worried about getting everything correct from customs declaration to correct addressing format and most cost effective option. I researched for two days on the process needing to be sucessful in the effort.I found that USPS was the best cost at less than half of FedEx. The personnel at the Oil City USPS office knew all I needed to know and directed me through the process even making the process entertaining and enjoyable with his informative directive conversation. He even endured my fouling up two customs forms requiring a new form and re direction with patience and pleasent respect. He made this process so easy that even a cave man could have done it!It is the job of the personnel at our USPS office to execute our mail and parcel needs. They should be commended for their knowledge, energy and mental agility needed to serve in this role. It is even more commendable they do it with a pleasant, courteous and outstanding attitude!Thank you. I recognize, respect and value your efforts to our community and today on my behalf!Sincerely,RaymondStone
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August 2021 by Daniel Hartzell
I was to get a package along with my mail it never showed up, all was said about it was unable to deliver. It was a nice sunny day and they couldn't deliver my mail. Right!!!
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April 2021 by brandon lavan
They damaged my package and item so bad that it had to be repackaged in a new box, they placed a letter in the new package with my item claiming their damage, I received the package and filed a claim online to get compensation for my item. They mailed me a letter and gave me 20 days to take the item with all original packaging to a usps post office for inspection. I chose the oil city usps to do the inspection and turned over my package on the 5th of April. Over the next 3 weeks I stoped at the post office 6 times and left my name and number for the “post master” and was promised a call the following day. Never once did I receive a call, nor did they pick up the phone when I tried calling them. My 20 day time frame started on the 23rd of March, on the 22nd of April my package was still sitting behind the counter of the post office on the floor where it got placed on the 5th of April. My 20 day timeframe for inspection ended on the 12th of April. So because of their lack of action my claim was denied for “customer response time frame exceeded” I decided to go pick up my property on the 22nd of April because they hadn’t even reviewed my claim and was hassled twice basically getting called a thief for trying to pick up my property on a claim that was denied over their negligence. As someone who’s spent $3000 in the last 2 years at usps I would suggest taking your business to fedex or ups the customer service if better all around. Very very poor experience that I will never forget. Thank you for making me realize how lousy you guys are!
