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May 2022 by Scott P.
Great company! Ray responded quickly to my request for quote, showed up on time for our appointment, and had my opener installed in about an hour. Incredible!
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October 2021 by Tiffany Y.
I have used Emergency Door Services twice--once to repair the sensor on a garage door several months ago and now to replace two garage door openers. One of my garage door openers had a wire that had ripped in half and caused the door to not open and close properly. On a Saturday, I called and emailed Emergency Door Services to obtain an estimate and to set up an appointment to do the repair (NOT an emergency situation). Within a couple of hours, the cheerful-sounding employee Ray replied to me and said that a service technician would call me to set up an appointment. On Sunday, the service technician called me and said that he would arrive at my house on Monday to do the repair. On Monday, the service technician arrived at my house on time. I think that his name was George, and he had a nice personality. He said that splicing together the wire did not fix the problem and that I needed to completely replace my old garage door opener with a new one. He recommended that I purchase either a LiftMaster or a Chamberlain garage door opener with a belt drive. I went on a home improvement store's website to find a new garage door opener, and then I emailed the link to Ray to get his opinion about the quality. Ray replied that the product looked good, so I bought it, and Ray set up an appointment for another service technician to install two garage door openers. (We decided to replace both rather than just one so they matched.) The next day, the service technician Greg showed up at my house on time. Greg also had a nice personality. He said that the installation of the two garage door openers would take 1.5 hours or so and would cost $280 ($140 each). When he had completed the installation, he showed me how to program my numeric codes into the keypads and how to use the up and down switches, lights, and remote controllers. The two garage doors opened and closed smoothly and easily. He also reminded me to fill out the warranty cards.
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March 2020 by Dan Z.
I just had my garage door and door opener replaced by Emergency Door Services. They were great. Good price, prompt and timely service and excellent work. Highly recommend them.
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February 2019 by Kathy G.
We spent the night with a garage door that would not close. I called several companies in the morning but they did not respond. Emergency Door Services responded immediately and within 2 hours Woody arrived and solved our problem. He was efficient and went out of his way to explain our problems. He was exceptionally kind and thorough. We wo old recommend Emergency Door Services to anyone, especially if Woody is your serviceman!
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August 2018 by Kara B.
I had a really good experience with Emergency Door Services! I called on a Monday, and they were able to send someone out on Wednesday. I knew something was wrong with my garage door but didn't know what. The technician, Ray, was who i talked to on the phone and also who came out. He was punctual, professional, and super friendly. It took him only a few minutes to find out the problem. My garage door was fixed in less than an hour! I would highly recommend Emergency Door Services!!
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January 2017 by Steven C.
I have a great experience with Emergency Door Services. I ordered my garage door from Home Depot and they were the contractor for the door replacement. They called me the next day and I had a Technician come out at my house within the hour. The technician (Sorry I cant remember his name) did all the measurements and was kind and courteous. About a week later I received a call stating that my custome garage door has is ready and we scheduled an installation for Jan. 30th. Well it snowed that day and the technician still arrived on time, introduced himself (Paul) and explained what he was going to do then went to work. The whole installation was professionally done and Paul made sure I was completely satisfied with with the installation. He made sure that I understood how to properly operate my garage door, (will be getting an opener soon) and cleaned up everything he needed to. I suggest using Emergency door services as the staff are very personable and knowledgeable. I would recommend them again.
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January 2016 by Gabriela W.
I had a wonderful experience with this company. They replaced my old garage door opener. They were punctual and immediately responded to all of my calls(Dylan) . They needed to come twice and I was very impressed with both service men. Woody was the one who made sure that I had the right equipment and took the time to explain things to me, which I really appreciated . Ray was also very polite , did everything quickly, cleaned up and showed me how to use everything. I highly recommend them! I live in the south hills. The phone no on the slip is : 412-279-4347
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January 2015 by Ray S.
I strongly disagree with the other person who said it was bad. I received service right away. The phone was answered right away, they worked with my busy schedule for the instillation date, and it has been about 8 mouths since my door was installed and the door is still running like new. The whole reason I made this account was to give this amazing company kudos for their work. I highly recommend this company to you over any other company.
