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March 2024 by Thomas Solenberger
Paula was very professional. Her customer service was much appreciated. Thanks Tom
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February 2024 by Timothy Fister
Fabulous staff and great
Customer service
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January 2024 by Collin Botts
I had a great first experience working with Paula. She was kind, professional, and responded to emails quickly. The switch to Erie was easy with everything being accomplished electronically. I hope for continued positive interactions with this agency.
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January 2024 by Bill Skumanich
Great business, great family.
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December 2023 by Amara Gemberling
The past 20 years i have made changes both personally and professionally. The Groninger team has never disappointed and have always treated me well above and beyond. I never get put on hold and forgot about, never have to refile claims due to errors and they always explain things in detail when changes are needed to keep everything aligned with life. They are always happy to help me in a pinch notice and I never feel they are being rushed or under/ over selling their product.I would never choose a different company knowing what I know and have experienced with other companies. They are second to none in my opinion.
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October 2023 by Linda Shepski
Reasonable rates & very reliable
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September 2023 by Mollie Su
Having had Erie Insurance for many years, thought I would return for a renter's policy. After initially contacting the agency, it was a bit over a month until I could actually initiate a policy. After dealing with Messenger, following the agent's instructions, I was frustrated to not get answers to my questions. When I did finally get a reply, here's what the agent sent: "It was a need u had for over a monthU contacted the office by messenger not by phone. I got the renters ins application ready for u to e sign since u have-no transportation. Why you waited until u did no ideaI was willing to work it out in morning. But maybe its best u call someone else." How utterly rude and certainly NO WAY to address a potential client. So, please beware - unless you want to be treated like they can take you or leave you...don't even bother...Thank you
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September 2023 by Cindy Kelley
Paula was very friendly and helpful with my questions on adjusting our homeowners policies
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September 2023 by Jeffrey Hinkle
Very nice people
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September 2023 by Jamie Weir
Great customer service and affordability.
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September 2023 by Patricia Hoy
Terrible...agent is not up on his policies. He cost us hundreds of dollars in the past five years because he did not update my policies. Not recommended
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May 2023 by Rich Reynolds
The lowest prices around. Saved me $998 in auto insurance alone. Ntm my renters policy is awesome too
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May 2023 by J B
Thank you Courtney for getting me the best rate for my auto insurance ! I highly recommend this office. Nothing but smooth transactions and friendly interactions.
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March 2023 by Whitney Lloyd
So helpful, friendly and amazing rates! We have 5 policies through Groninger and we'll never anywhere else!
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March 2023 by Nick Knouse
Hopefully you don't need to call insurance offices often, but when I do call Groningers they are always professional and great to work with. Needed a reprint of my auto insurance card for inspection and they emailed it to me minutes later. They rarely try to upsell you, and prices stay relatively the same.
