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March 2024 by Keith Falko
What A Pleasure! Stopped at Potts for a few hot dogs and soda, but only had my bank card, no cash. The person waiting on me said, “ No worries, just pay us back next time.”I said, “Are you sure?”“Yes, the owner would want it that way”.That was a few days ago, I stopped back today and paid my bill, picked up one to go! In addition to the personable experience, the food was delicious!
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March 2024 by Kathy Walsh
Change to fries was gross, lukewarm drenched in oil potatoe sticks. Hotdogs seemed like they sat under heat lamp. Haven't been there in awhile, it'll be a long while till we're there
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March 2024 by neo0501
I don't know why but my son and I get the runs from the hot dogs.
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February 2024 by Eileen Fisher
I pick up almost every week. We love the food and friendly people!
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February 2024 by Tim Yeakel45
I Made a multi order of Hot dogs, All dried out. everything was Lacking condiments the chili dog looked Speckled. Order got screwed up. they should turn the television off and concentrate on their Orders. It’s like I ended up with a bag of garbage dogs.
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February 2024 by Gavin Oplinger
Hotdogs and staff are great!!!
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January 2024 by Nise T
My husband & I stopped by this location and were so disappointed. The ladies behind the counter were so deep in their conversation they provided the worst customer service. My husband asked for Chili on his hot dogs and the dogs he got looked like someone wiped the chili off. He asked if he could get some more chili or vat least a decent amount and was told he needed to pay for more chili. NEVER AGAIN will we spend a dime at this location.
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January 2024 by Ed
Actually haven't been there for a few months, but used to go quite regularly. All I ever ordered were the hotdogs. The reason I stopped going was twofold; first, I would ask for extra chili topping, and it would never be anymore than any other hot dog (which was very sparse), and secondly I would order my hotdogs without the mustard, yet 75% of the time they would put mustard on. Most of the times everyone behind the counter were chatting with each other, so I'm assuming this may be part of the reason my orders were rarely correct? I finally just got tired of driving there (as much as I craved a quick hot dog or two), only to be disappointed. Never again.
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January 2024 by Donald Hower
Everything about this hotdog chain is TOP NOTCH! The customer service, atmosphere, & flavor cannot be compared!
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December 2023 by Benjamin Rutherford
Honest to God if my grandfather was still alive he would be so disappointed in what Potts has become. I don't know what changed in the last 5 years but I will never go back. The Hot dogs used to be great, and so loaded up with stuff it would fall out the side. There was virtually nothing in my hot dog when I stopped at this location. It was flavorless and just gross. Not to mention the fact that they have become so unreasonably expensive. I got four chili cheese dogs with ketchup and mustard, and a soda. It was $13. 6 or 7 years ago you could get five hot dogs for $9 fully loaded. I used to rave about this place, and now I avoid it. Save your time money and frustration. You're better off getting the gas station hot dogs across the street.
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December 2023 by Nicholas Colabella
Service awful. Hot dogs terrible. Didn’t cut the dog for the cheese, bun not steamed , way to much cheese and a drizzle of of chilli.. I’ve been eating Potts since the 1986 Bethlehem. Never in my life I thought I’d had to throw out a Potts dog .
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October 2023 by Dawn M Stepp
The fries were so grease logged. We didn't even eat them. Chili tasted burnt!However service was great! The young ladies were super nice!
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August 2023 by Lori Sergent
I cannot believe how rude this place is to anyone with a gluten allergy. Stephanie REFUSED to give us a hotdog without the bun. She said they must provide it with a bun, or it violates the health code. She also refused to put any toppings on the side because they didn't have cups or anything to put them in. I am sickened by the lack of empathy these employees had with making the order GF. In the end, our twenty-five hot dog order went to Yocco's on Catasaqua Rd., who were very accommodating. They even said they switched out gloves to ensure no cross-contamination. Later, we decided to call Pott's of Northampton back to allow the owner to rectify the situation. We were told the owner would call us right back. We never got a call from the owner, so we called back again. Vienna (I believe that was her name) said the owner was on vacation. We asked her for the owner's name, but the lady refused to give it out. I wonder why. We found their names online, Mark and Bobby Mazziotta. Vienna said she was only a worker following orders but wouldn't tell us whose orders she was following. Instead, she kept saying, "What do you want me to do? I'm only a worker". She even told us how much she makes per hour because she's only an employee. In the end, we have yet to reach the owners. I called Bethlehem Pott's doggie shop (different owners) to see if it was a thing with these doggie shops. They said they would gladly accommodate the GF allergy. We were lied to by the Northampton shop's employees because no other place said handing over a hotdog without a bun would be a health code violation.
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August 2023 by Lori S.
I cannot believe how rude this place is to anyone with a gluten allergy. Stephanie REFUSED to give us a hotdog without the bun. She said they must provide it with a bun, or it violates the health code. She also refused to put any toppings on the side because they didn't have cups or anything to put them in. I am sickened by the lack of empathy these employees had with making the order GF. In the end, our twenty-five hot dog orders went to Yocco's on Catasaqua St., who were very accommodating. They even said they switched out gloves to ensure no cross-contamination. Later, we decided to call Pott's of Northampton back to allow the owner to rectify the situation. We were told the owner would call us right back. We never got a call from the owner, so we called back again. Vienna (I believe that was her name) said the owner was on vacation. We asked her for the owner's name, but the lady refused to give it out. I wonder why. We found their names online, Mark and Bobby Mazziotta. Vienna said she was only a worker following orders but wouldn't tell us whose orders she was following. Instead, she kept saying, "What do you want me to do? I'm only a worker". She even told us how much she makes per hour because she's only an employee. In the end, we have yet to reach the owners. I called Bethlehem Pott's doggie shop (different owners) to see if it was a thing with these doggie shops. They said they would gladly accommodate the GF allergy. We were lied to by the Northampton shop's employees because no other place said handing over a hotdog without a bun would be a health code violation.
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August 2023 by Lori S
I cannot believe how rude this place is to anyone with a gluten allergy. Stephanie REFUSED to give us a hotdog without the bun. She said they must provide it with a bun, or it violates the health code. She also refused to put any toppings on the side because they didn't have cups or anything to put them in. I am sickened by the lack of empathy these employees had with making the order GF. In the end, our twenty-five hot dog orders went to Yocco's on Catasaqua St., who were very accommodating. They even said they switched out gloves to ensure no cross-contamination. Later, we decided to call Pott's of Northampton back to allow the owner to rectify the situation. We were told the owner would call us right back. We never got a call from the owner, so we called back again. Vienna (I believe that was her name) said the owner was on vacation. We asked her for the owner's name, but the lady refused to give it out. I wonder why. We found their names online, Mark and Bobby Mazziotta. Vienna said she was only a worker following orders but wouldn't tell us whose orders she was following. Instead, she kept saying, "What do you want me to do? I'm only a worker". She even told us how much she makes per hour because she's only an employee. In the end, we have yet to reach the owners. I called Bethlehem Pott's doggie shop (different owners) to see if it was a thing with these doggie shops. They said they would gladly accommodate the GF allergy. We were lied to by the Northampton shop's employees because no other place said handing over a hotdog without a bun would be a health code violation.
