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February 2024 by Yvonne Makdesi
Promotion items not calculated at check out, $5 off $25 coupon not applied at checkout and neither was one of my $1 off an item! Very disappointed!
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January 2024 by Jillian Antipas
Always an amazing experience staff is fantastic in Northampton Pennsylvania they definitely need a raise?
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January 2024 by GAREN ASATRYAN
Brian is fabulous and professional along with the employee he trained. GOD BLESS!!!
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December 2023 by Jovani Salazar
I love this CVS! It’s always quiet and the staff is always willing to help !
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November 2023 by B
The pharmacy is terrible with customer service and helping customers. Specially the male pharmacist there. They never answer the phone either.Not sure who manages their performance.
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October 2023 by Jess Grinager
I have a controlled substance script and have for years through cvs. Went great. Then Covid and with that a syringe shortage. Totally understandable. BUT there is zero communication. I need this medication on time every time and this, and even when the script is up I get nothing.It became even more frustrating when I went to a small local pharmacy and found they have everything with WAY less hassle and you get treated very well. They even do all the hard work to make sure the script and needs are met.Moral of the story… cvs pharmacy needs to be better about communication. Answer their phones in a timely manner. I understand short staff and todays struggles. But if a small pharmacy can do it… I’m sure the big dawgs can figure it out too. Cvs will now just be a store when I need something quick.
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October 2023 by Robin Schenkel
Very Nasty Pharmacy People!! Never had such horrific service. One person in particular needs a hell of a lot more then just customer service training. I will NEVER use this location ever again. My advice is drive the extra mile and go to another location.
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September 2023 by June Whittington
CVS is a good place to get your all prescription needs especially if you have prescription drug insurance. It does have a drive through which makes it convenient and I rarely see it backed up. If you are in a hurry to get some snacks for you and your family it's a good place to make a quck stop. I personally like CVS when shopping for cosmetics.
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September 2023 by Tracie Klinger
Absolutely ? percent DONE with Northampton, PA CVS. Wouldn't even buy a pack of gum in that store, ever again! Went there for over 20 years to fill my scripts. Just around the spark of the pandemic, 2 women in particular, became really pathetic, lazy and entitled behind that counter! To the point of insults and intimidation. I now use Wegman's!
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August 2023 by Judy Moser
Glad I switched to CVS . They made changing pharmacies effortless. From when I called to see if my prescription was ready to when I picked it up. They were very nice and helpful. They even had my insurance information without me giving it. Very happy with CVS in my hometown.
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August 2023 by James Polles
Arrived at the pharmacy before 130, they were having technical issues which caused the line to back up and then closed for lunch with the line of people who had been stuck waiting for them to resolve the issue so they could take a lunch instead of alternating with the staff of 4 they had to take care of everyone who had been patiently waiting.
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June 2023 by Devon Montanari
This pharmacy is awful. I have to go here monthly for my Accutane prescription which I know is a highly guarded medication that requires many clearances on mine and my dermatologists end to get, but even after doing everything correctly, this CVS pharmacy NEVER has my medication ready on time. Today they told me they didn’t have the password to get into the website for my med, so they refused it to me. And even when I am somehow able to get it after coming in here the first time, they make me wait 15 minutes to fill it. They really need to do a better job of staying on top of filling ALL prescriptions.
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March 2023 by Kitty M.
TERRIBLE. Just plain pathetic service. They lose prescriptions. They close "for lunch" (all 5-6 people working in the department) for 30 minutes, even with people waiting that have been standing in line for 20 minutes. They're rude. They dont do their job, which is all a customer wants. I would give them MINUS stars if there was any way possible. I would suggest finding another pharmacy in the area. My Mother is going to do exactly that. This is the THIRD time we have waiting in line for 30 minutes, gotten to the window and been told that 1.) The prescription wouldnt be ready for another 30 minutes even though they'd had the order for HOURS. 2.) This is the umpteenth time they have "lost" her prescriptions, and then called back an hour after getting home to say "they had them waiting for her". Just pathetic. Get your SH!T together CVS. Do your JOB. Stop treating customers like we HAVE to use you, because we DONT. There are at least TWO other pharmacies in this borough. Hartzell's Pharmacy, which is FAMILY OWNED and SO MUCH better at "doing their job". There's also Rite Aid on Main Street. One of them will be getting my Mother's FUTURE business, because I'm sure they'll take better care of her, and treat her like she's "NOT JUST CASH" that comes in.
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March 2023 by Amy Baker Trapp
The staff at this pharmacy is so rude and act like you are a burden to them when you call or go there. In the app it showed I paid for prescriptions and they tell me I didn’t even though I had a receipt showing it was in the app and could see it hit my bank account. They referred me to an 800 number who could see it and said it was paid for and had to call the pharmacy. It is too bad they have the corner on the market because they are a retail giant. If my company treated customer the way CVS does, we would be out of business.
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February 2023 by Cynthia Stoudt
I love the Northampton CVS. I have shopped there since they opened. I have always found the employees to be helpful and pleasant. They usually have everything I need in stock.The store is clean and well organized.