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“I know this is a chain and there's one back at home, but OMG I was surprised at the selection of anime tees and tank tops!! If it wasn't for a tight budget during vacation, I would've replaced my entire vacation clothes with new apparel lol. Ironically, the mall looked dead and alot of the other shops were closed or going out of business. I really hope this location survives, because I need to come back for sure. Yes, online shops exist, but I like to try on the clothing.”
“I got a medium button down shirt that I had tried on in store when I was wearing sweatpants. When I got home and put jeans on I realized it was ill fitting and I needed a large. When I returned to the store later the size I needed was gone. Or so I thought. Not 1 but 2 associates went looking for the shirt in my size ( actually looking) and one found it misplaced in the women's section because it had an identical floral print as a skirt. They were so helpful both times and made the mess of a parking lot worth the visit.”
“My mother (70+) and I went shopping today excited about the Red Hangar sale. Though this location is undergoing massive renovation and is blazingly hot in the store, the customer service was still top notch! They've done everything possible to make sure the shopping experience is as easy as it can be.
My mother sat down in the fitting room before trying on clothes... I was still looking around the store and did not notice she was distressed, until I saw an associate asking her if she was ok and needed a water. Mom's health is pretty poor but we were shopping because it's one of her favorite things to do, especially at Talbots! Thank you to the associate (Im so sorry I dont know your name!) who made sure my mom was ok and brought her bottled water! That was super kind of you! Thank you to the associate (again, im sorry i do not know your name ??♀️) who helped us order items online and made sure we had all of the right sizes!
Stacey, your team at North Wales is excellent. Thank you so much! We appreciate the attentive customer service we are always given while shopping with you guys! 5 Stars!”
“There were 3 staff members standing in a circle just talking to one another, not acknowledging the customers. The woman working the register was really nice and asked if I found everything, when I told her there were a few more things I could use, she instantly helped me and made the experience good.”
“The store is nice and clean. But it seems that different macy locations have different clothing. I guess it's because of the clientele. This store didn't have what I wanted, so I went to Macy's in center city. I like the store, because I worked for Macy's when the company had a Macy's at plymouth meeting mall.”
“Alexis addressed my situation with care, compassion and empathy. “She even mentioned being in this together” I just wanted to thank her publicly for her understanding and kindness.”
“Miriam is wonderful!!! She really knows how to fit you with the best bra for your body type. She has infinite patience! She fitted me with many different kind ofbras and I settled on 2 bra types that fit perfectly, unlike others I had tried. I liked them so much that I bought 4 of each kind. The only issue I have with Soma is that you're not supposed to wear them if you return them. First of all I don't wear anything without giving it a quick wash. Secondly, you don't know if it's comfortable if you don't wear it. One wear and you will know. I am thankful that all the worked out, but I wouldn't have known if I didn't wear them.”
“although the mall itself is suffering like most there still is Macy's and some restaurants and it's located right next to a vibrant scene best places to eat and drink another stores across the road. This JC Penny is clean, has a good selection, very good prices, large selection of clothing for both men and women as well as the home. Worth shopping here and revisiting store and mall shopping! Relevant collection for all ages and a huge collection of youthful summer dresses! Think people should consider it again.”
“Shout out to James and Ian at the Montgomery Mall store who took a whole lot of time yesterday figuring out an online ordering glitch. They were diligent, creative and patient and were able to make things right for me. The definition of good customer service.”
“Linda thr cashier was awesome. She was upset she had to try to sell credit cards, but when she told me I'd save 50% almost, I did it! I buy from Old Navy often so this will help me.”
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“This is the greatest boutique! The wonderful staff! The incredible selection of clothing! The combination of talented women who guide the customer into the perfect article of gorgeous outfits is a ‘win win’”