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January 2024 by Marie Lee
My entire family has received the absolute BEST customer service from SHREY & ALL his employees for many years now. All of them are so tech savvy & extremely knowledgeable on their products as well as plans & services!! Best Verizon Store EVER!?
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December 2023 by Robert Brown
My wife and I had an absolute great experience. I was with T-Mobile for 10 years but Shrey’s customer service won me over. Very respectful, great deal, attention to detail. It literally could not have been better!
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October 2023 by Dee Le
John is the absolute best and most helpful verizon representative! got the new iphone 15 and cannot be happier with his service, he was able to discount our screen protector, case and charger
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October 2023 by Connor Hough
I was due for an upgrade of my iPhone and we’ve been coming to this location for a while. John went above and beyond to make the upgrade a smooth transition and he made a lot of extra effort to make us feel welcome and confident in the new phone process. John was also incredibly patient and kind, that meant a lot to me and I appreciate how he handled everything! Would recommend anyone to come here for anything phone-related. Thank you!!!
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October 2023 by Krishma
I had the pleasure of working with Neel who assisted me and my family in switching from T-Mobile to Verizon, and I couldn't be more pleased with the experience. He demonstrated an exceptional level of expertise and knowledge throughout the process. He was incredibly thorough in explaining the various plans, options, and benefits of making the switch.Overall, I can't speak highly enough of him as he assisted me in moving to Verizon. His professionalism, thoroughness, and dedication to ensuring a smooth transition were remarkable. I would highly recommend him to anyone considering a switch to Verizon.
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October 2023 by kim durie
I got the best experience at this Verizon store in the mall. John was very professional and explained everything I needed to know about upgrading my phone. He was very pleasant and helpful I had to post. Excellent service John:
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October 2023 by Linda Hough
I just upgraded my Verizon phone and have been going to this store for the last few years. They give the "old fashioned" hands on customer service!!!! John couldn't have been more accommodating or helpful!! I walked out with my new phone all set up and workinggreat! I highly recommend this store!!!
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October 2023 by Viken Patel
Amazing staff and customer service. Shrey is always responsive and very helpful. Recently upgraded most of my phones to the latest devices and Shrey was able to find the best discounts and help lower my monthly bill as well.
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September 2023 by Jennifer Fabey
THE BEST!! Love everyone that works here. We are always treated with respect and they are so friendly. Shrey always goes out of his way to make our experience the best. We live further away but always travel to this location for the service!
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August 2023 by Lorri R
Everyone is super knowledgeable, extremely efficient, and very friendly. They are available to answer any questions and offer support until the entire process is complete.Shrey helped us get an access point for 5G internet for our daughter's apartment. Also, he helped us take advantage of an outstanding offer to upgrade a phone on our plan.Overall, very pleased with level of service.
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August 2023 by megan dunbar
Great experience with Verizon rep Shrey getting a new family plan. We saved money switching from our previous carrier and Shrey expertly navigated the transition seamlessly. Top notch customer service. Highly recommend.
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August 2023 by Kathleen Froley
JOHN IS THE BEST!! Fixed my phone in a jiffy!!Such a nice and patient guy, great a customer service! 5 stars!!!
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August 2023 by Susan McInerney
My husband and son desperately needed new phones. The online experience was a little confusing so we searched for which store to go to. We read good reviews about the Montgomery Mall VW store, especially about John. When we walked up and John introduced himself, we knew we would be in good hands, and we were. John is personable, knowledgeable and honest. He helped us tweak our plan and purchase new phones and screen protectors and cases. Both John and his boss, who we observed with other customers, take the time to understand what you need and are super helpful! The experience was better than those we have had in the past at the store. Can't wait to go back for my new phone soon.
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June 2023 by anthony ciccarone
Joey was extremely helpful and knowledgeable in the entire trade in process. Set my up with the best plan and services while maintaining professionalism. Would highly recommend him to any and all existing and future customers
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June 2023 by sudhakar sridharan
Amazing service! Very knowledgeable staff! Go out of their way to help the customer! Give the best value for the customer!!I have been shopping here for my iPhones for the last 3 years and have had nothing bit a great experience. Shrey is extremely helpful and orders and gets you the latest upgrades as soon as they go on sale. Very good post purchase service and they make sure all your devices are working properly. I will not shop in any other Verizon store in the area! This is the best! You get personal service, unlike the other chain stores in the area like Best Buy or AT&T. Go here for all your electronic needs, you will not regret it!!
